|General||24 hour front desk, Air-conditioned, Bar/Lounge, Coffee shop, Express check out, Gay friendly, Gift shop, Hot tub, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Restaurant, Room service, Safe, Sauna, Storage available|
|Services||Airport shuttle (surcharge), Babysitting/child services (surcharge), Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa|
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|Hilton Vienna Plaza|
Good, 1,695 reviews across the web
|Service||91% found the |
|Breakfast||71% found the |
|Reception||80% said the |
|Hotel Cleanliness||81% thought |
|Hotel Building||Acceptable building. Only 58% positive comments.|
|Room Cleanliness||Only 55% said |
|Price||Price is too high. 56% negative comments.|
|Internet Prices||58% thought it was |
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I cannot say enough about the efficiency, excellent service of the staff (housekeeping, front desk, concierge, everyone).
The hotel was ONCE a five star hotel. The hotel was equivalent to a best western or a motel 6 facility. I had a migraine headache due to the hot room temperature and uncomfortable bed. After a day of touring and sightseeing, the room provided no comfort.I like the Hilton hotel chain. I try to use the Hilton when I travel. However, because of the age of the hotel, the facility was run down. Immediately upon check-in, it was obvious that this Hilton hotel was not up to par. I wanted to complain with Priceline since I expected a 5-star hotel but with the limited time we had touring, I did not want to waste my vacation complaining about the accommodations. When I complained about the room temperature, the bed, the shabbiness of the room furnishings, no movies, etc., they informed me that they were scheduled for renovation in 2...
Location and bath room.
Rooms were too hot (even in mid Oct.) And, there was no central air conditioning.
Antique interiors and friendly staffs
No door man or window sign, so we once missed the hotel (no sign except top of the door which could be easily missed). Whenever you turn on hot water, it makes noisy sound. No slippers. Priceline doesn't include breakfast. Wifi available only in lobby.The hotel is not usual 5star hilton hotel. It's like 4.5star. I loved the antique interior, but rest of it was not that good.
despite its age and need of certain renovation (se below), this is a classy place with much attention to the needs of guests. Not a large property. Cpncierge especially helpful.
Tired furniture, small, old-fashioned CRT tv with limited channels in English, shower very difficult to get into and out of, especially for an older person. Understand hotel will be closed in a few months for an overhaul.Nothing else to say, apart from the above
Location was convenient from standpoint of public transportation, safety and sightseeing on foot, breakfast was very satisfying, room was very nice although the price for convenience was that there were no beautiful views
The tub was high and the wall of the tub wide- climbing out of it was scary at times.Although we had a package with internet, it was annoying to get a new user ID and password daily.
The overall appearance of the hotel is not up to the usual Hilton Experience. Beds in particular were simple platform beds.I obtained a very reasonable price so in the end it was appropriate value.
Very near to metro and tram. Very friendly hotel staff
The room was beautiful and conveniently located.Excellent hotel. The location was walking distance to old town and the tram. The staff were all very helpful.
Location. About 15 min walk to all the top attractions.
This is NOT a 5 Star hotel. The beds where extremely uncomfortable with no 5 star amenities. The beds and furniture are over 25 years old and are in a dire need of an upgrade. The service was not of a 5 star hotel.This is NOT a 5 Star hotel. The beds where extremely uncomfortable with no 5 star amenities. The beds and furniture are over 25 years old and are in a dire need of an upgrade. There was nothing
The room with very old furniture .50 years old tv .shold not be rated more then 3. Stars .