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One location in Waco
Filters
Reviews
2.0 Poor
Dec 2021
6.0 Okay
Dec 2021
10.0 Wonderful
May 2021
Pros:
The staff was friendly and willing to help us, we had a great experience, the drop off staff at Louisiana Ave were extremely helpful9.6 Wonderful
Sep 2020
Pros:
the staff (Tanisha?) was very friendly and personable when i picked up the vehicle. She also waited a few minutes after closing time for us to arrive. When i called and asked if we could return the vehicle to the airport, she was very accommodating and asked about how our visit was with our grandchild. She's a good representative for Hertz!Cons:
The new location was hard to find as there wasn't a sign at the road or at the entry to the shopping center. A sign is needed at both i and the customer who followed me had a hard time finding the location. I understand this is a new location and perhaps there hasn't been time to install a sign, but it's needed. thanks.2.0 Poor
Jun 2020
Pros:
NothingCons:
Had the car we requested available. This is on Kayak, not the rental agency.10.0 Wonderful
Jul 2017
Cons:
Wish I had known that the car was equipped with Sirus XM2 locations in Waco
Filters
Reviews
6.0 Okay
Jul 2019
Pros:
Nice carCons:
A Clean car2.0 Poor
Mar 2018
Pros:
NothingCons:
They never got the car I rented. Had to get one from another company2.0 Poor
Mar 2018
Pros:
Nothing.Cons:
hidden fees after prepayed, car was dirty and had dents they noted.4.4 Mediocre
Jan 2018
Pros:
Very nice man at deskCons:
Car was pretty beat up and smelled funny when I received it2.8 Poor
Oct 2016
Cons:
Agent was late for pickup and then after signing the agreement they did not have the full size car I requested so they gave me a midsize. 100 miles into the trip, the maintenance light comes on. Returning the vehicle I wanted to make sure I was not charged for the full size car and so their was an attempt to move it down to a midsize which took 15 minutes as they could not override the computer as I had already driven the vehicle.