Our hotel, located in Warners, New York on the Westside of Syracuse is known for its great customer service and quite location. Our hotels convenient location, only 5 minutes I-90 and even quicker access to I-690 means commuting in and out of the city is a breeze. We are located just 20 minutes from Syracuse’s Hancock International Airport and 15 Minutes from Syracuse’s Amtrak and Bus Station.
The staff is very kind, they always greet you with a smile.
Pool was nice and room very clean
very clean and comfortable bed. Breakfast is very good.
Clean; comfortable beds and pillows; yummy cookies
No sign at driveway and it was in the middle of nowhere (which would have been okay but there was no signat driveway.
Big common area off of lobby with lots of good choices for breakfast (both hot & cold). Cinnamon buns were excellent!
It was a little difficult to find. The hotel was visible from a distance, but roads and driveways need better directional signage. We got there after dark.
The staff was very caring and made our stay very comfortable.
Awesome staff, very helpful, we loved the full breakfast, the pool and most of all the Hot tub! Very easy to find and easy access!
Very clean and the staff was very helpful. Very nice breakfast also.
The location seemed to be quite a way from restaraunts, shops, etc.
The front desk staff are wonderful.
Did not like the location at all. It's so difficult to get to and from. Hotel room had a strong urine smell until I sprayed so much body spray around. Even so, the urine smell was still lingering. Staff upon arrival was unknowledgeable. There's more.,.,
we stayed here in feb of 2010 the room was clean and comfortable the staff were amazing because syracuse was expecting a big snow storm the night manager monitored our flight all night just to make sure it wasnt cancelled the shuttle driver was was very friendly and even with the bad roads got us to the airport safely and on time upon our return there was the shuttle waiting for us ,we didnt even have to call them ,amazing service its not hard to see these people really enjoy there jobs we were well taken care of
This hotel was very nice. It was clean. It was convenient. It was cleaned very nice each day. We were made to feel welcome. The continental breakfast was very nice and a convenient feature.
This hotel is very conveniently not far from the highway; room was very clean and comfortable, lobby area very upscale and attractive. We would definitely stay here again.
This hotel was a convenient place to stay while attending a function at the NY State Fairgrounds. It is also just minutes from the airport. The hotel's lobby, hallways and room were very clean and up to date. I will stay there on future visits to Syracuse.
My wife and I stayed the week of Christmas and we were very happy. The cleaning staff was great, the rooms were comfortable and clean, and all other staff were wonderful. If we go back to Syracuse I will stay here again.
Excellent facility and friendly staff. Every thing was in good condition. The local government does not support business. There are no signs indicating the hotel is near by. The hotel is not visible from the exit so having the direction (which are simple, Left go under the bridge, left again, then 1/2 mile first left, then 1/4 mile and the complex is now visible.. you guessed it on the left) If Onondaga county was more business friendly perhaps there would be enough business for the company to upgrade to flat screen TVs. Considering the climate they are working against they are dong well.