Location was great, staff was great
Central location Clean rooms Value for money (I suppose)
WiFi not free in rooms and expensive Restaurant average. We asked for a cappuccino and got coffee tasting line filtered coffee with normal milk with lots of froth on top.
The gentleman at the front desk was very helpful and polite. There was a mix up with my parents reservation, and he too care of it. He also upgraded our room. The concierge was great with our kids, and gave them a free movie.
Staff was very attentive and very friendly. Right next to Metro station that had a stop at Reagan Airport!
The location and thier bed was comfortable.
The AC . It was not cool enough. Need more tisue for tolet. Better reciption staff.
Staff accommodated our family's four bikes that we were traveling with. Hotel was upscale with nice amenities. I also loved the complimentary use of a washer and dryer. Great location.
Everyone was super friendly and went out of their way to genuinely provide a good service and experience. Some people (doorman, waitress) have been working there for over 20 years, that says something about an institution. Great location, walking distance to all attractions or a short taxi ride. Very clean, nice size rooms. Free wi-fi was had the best speed I had for a long time at hotels. Most free wi-fi is just painfully slow. You can use up to 6 devices! We used 5 simultaneously and the speed was still great. Breakfast was included in our Kayak deal even though it was not a usual deal for the hotel they accepted it when I showed them my Kayak reservation print out. Breakfast choices are great and it comes with a kids menu. Huge portions to keep you full till afternoon. You can seriously skip lunch. The pool is open from 6 am till 11 pm. Very nice sized, there's also a sauna. It was never crowded and kids would not get out of the pool for hours! We had a good deal and would definitely come back and recommend it to others.
Starbucks at the hotel closes at 6pm. This was too early. This is probably not within the hotel's control as Starbucks is an outside vendor. The hotel can have a bigger shop that sells more stuff.
Close to Metro center
Extra cost for parking
No free internet in the rooms, a water bottle in the room was $6. That was outrageous.