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One location in West Palm Beach
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Reviews
8.0 Very good
Apr 2021
Cons:
Vehicle needed front end alignment. Was hard to control at freeway speeds.4.0 Mediocre
Mar 2021
Cons:
Terrible pickup and drop off10.0 Wonderful
Mar 2021
Pros:
yesCons:
n8.0 Very good
Feb 2021
Cons:
Having a Bluetooth8.0 Very good
Feb 2021
Cons:
Alamo company offered better rates instead of using Kayak.com10.0 Wonderful
Dec 2020
Cons:
car was still dirty on the outside, i pointed it out to the rep that there was sand on the bumper.2 locations in West Palm Beach
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Reviews
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
10.0 Wonderful
Oct 2022
6.0 Okay
Jul 2022
4.0 Mediocre
Jul 2022
2.0 Poor
May 2021
Cons:
Don’t scam people into saying you have Mercedes GLC cars and you have have volvos.One location in West Palm Beach
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Mar 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
May 2021
Cons:
This rental was my first with Thrifty, and I could not be happier. The process and car selection was excellent in West Palm Beach, and the Toyota Highlander that I received was terrific for my extended journey and packing requirements. Thanks very much for excellent service!!!4.0 Mediocre
May 2021
Cons:
Only one person working and took over an hour to get through line:(8.0 Very good
Apr 2021
Pros:
The staff at FLL drop off were great. We had left something underneath the seat and realized about an hour after dropping it off. They had several staff tracking down the car and finding our item!2 locations in West Palm Beach
Filters
Reviews
6.0 Okay
Mar 2024
10.0 Wonderful
Mar 2024
10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
Jun 2022
10.0 Wonderful
Jan 2022
One location in West Palm Beach
Filters
Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
May 2021
Pros:
Staff was greatCons:
Pick up was a little confusing4.0 Mediocre
May 2021
Cons:
I had a reservation. It took one and a half hours to get a car two agents fir 15 customers8.0 Very good
May 2021
Pros:
Friendly but she added a liability insurance supplement when we specifically told her we declined the extra coverage because we were paying with Amex Card that provided full first dollar liability coverage. Did not notice the charge until we got home and looked at email receipt.Cons:
See above4.0 Mediocre
May 2021
Pros:
The drop off was relatively easy but the location was very difficult to findCons:
If I could have picked up the car a day earlier. Because Priceline/Dollar would not let me add a day to the existing reservation I had to do two separate reservations and drop offs / pick ups. Ridiculous!!2.0 Poor
Apr 2021
Pros:
Terrible experience at pick up ...very long delayCons:
nondiscriminatory service to pick up car5 locations in West Palm Beach
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Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Jan 2024
2.0 Poor
Dec 2023
10.0 Wonderful
Jun 2021
10.0 Wonderful
Mar 2021
Pros:
The staff was outstanding and very helpful. I highly recommend them.8.0 Very good
Mar 2021
Pros:
YesCons:
Had to get vehicle at second location because it was not initially available at first locationOne location in West Palm Beach
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
Great people who have been there a long time10.0 Wonderful
Oct 2019
Pros:
Great Staff very helpful10.0 Wonderful
Jul 2018
Pros:
How kind the staff were. Not to mention informative. And willing to go above and beyond.Cons:
Everything was perfect.5.6 Fair
Mar 2018
Pros:
Car was fine. Staff was friendlyCons:
Lots of extra charges. Extra charge to return the car after 6 pm on Saturday. Extra charge for SunPass.10.0 Wonderful
Jan 2018
Pros:
Quick pick up and doing the paper work. I will use you again good experience8.0 Very good
Nov 2017
Pros:
The staff was absolutely amazing!! They woman at the front seriously helped me and walked me through everything I needed to know, and informed me of each added on expense so there were no suprises. She had empathy like no other and really made sure i was taken care of. The young man whom I returned the car to was very nice and made sure I a ride home before returning the vehicle. Honestly the best staff you'll ever meet!Cons:
Ace may have a lot of loop holes when it come to added om expenses, which is probably expected from renting, I had placed too much faith in a reliable range of reasonable additives, but it was a little crazy in that regard. The price you pay on kayak should be the only expense.One location in West Palm Beach
One location in West Palm Beach