|General||24 hour front desk, Complimentary breakfast, Parking (free)|
Good, 94 reviews across the web
|Location||Terrific location. 94% of the guests loved it.|
|Room Cleanliness||76% said |
|Service||76% found the |
|Beds||71% said the |
|Hotel||Hotel is ok. Only 69% of guests gave positive feedback.|
|Reception||50% said the |
|Breakfast||52% were |
|Internet||Internet is poor. 57% of guests gave negative feedback.|
|Hotel Building||Terrible building. 75% did not like it.|
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|Read all reviews from Priceline|
Breakfast was average/adequate, could improve with more choices.
The cleaning staff was very friendly and made us feel very welcomed.
The room smelled of smoke and it was a non smoking room. The front desk clerks were not friendly. I had to request a trundle bed 3 times before demanding it be brought to our room and when it did come it was broke. The Wi-fi did not work. ThThe hotel itself was okay. The direct staff was not friendly (however, housekeeping was very friendly). The desk clerk was not concerned when problems were brought to their attention i.e. no wi-fi service (we were told there was no way the could check to see if it worked). The trundle bed was broken with very old blankets (we were not even offered another pillow for the bed). They rolled it in and left it in the door way and left. It smelled heavily of smoke even though it was a non smoking room. The breakfast area/lobby was small.
clean and comfortable
Incompetent staff, wasted at least an hour trying to check in and check out. I used price line and prepaid they kept telling me my card was declined, it was embarrassing and frustrating.
It was located near shops, it had a nice parking area, the staff went out of their way to replace a broken air conditioning unit that was not working in our room, there was a discrepancy with the booking in process but the hotel reimbursed me for the diff
Very helpful staff as Priceline booked a smoking room and she accommodated a move.