The hotel was very comfortable and clean and welcoming. Staff were all very pleasant and helpful and multi-lingual. Breakfast buffet was outstanding--fresh fruits, yogurts, cheese, crunchy breads, granolas, meats, nuts, jams, coffee/tea/juice, etc. The room was big with lots of windows to see the gorgeous mountain view and plenty of storage space. A lovely Swiss chalet.
The only inconvenience was carrying suitcases to our room since it was several flights up--could be a problem for someone who is not fit or able to climb stairs.
Well run, very clean, comfortable, great breakfast, very pleasant hotel which is highly recommended.
Had no option to select how many children on booking form, but read the policy that children are welcome before I made the booking. But on arrival check in staff was not very happy that we did not mention any children.
Clean and friendly service always willing to help. Facilities and breakfast were the nice surprise at the hotel, well worth the stay.
small issue with the bill was rectified quickly without any fuss.
Room is huge, clean and cosy, was upgraded to superior family room with great Matterhorn view at the same price, excellent! Breakfast was wonderful.
To wake up on a glorious morning snuggled in a eiderdown and look out the window onto the matterhorn was an extremely memorable time on our holiday, why this hotel is not rated higher I do not understand. The breakfast was also 1 of our breakfast.