Mount Nelson, A Belmond Hotel, Cape Town

The hotel offers excellent breakfast, a superb dining experience, and a bar/lounge for guests to relax in the evening. Additionally, guests can enjoy food delivered to their accommodation and a minibar in the rooms.

The staff at the hotel are exceptional, providing friendly and helpful service. Guests can also expect 24-hour front desk service, concierge assistance, and room service for added convenience.

Some guests have mentioned that the spa is a little tired compared to other Belmond hotels. Additionally, there were comments about the speed of service when placing orders.

The hotel boasts beautiful grounds, a lovely swimming pool, and a fantastic breakfast experience. Guests can also enjoy the historical character, nice garden, and great setting of the hotel.

The high season at the hotel is in December, offering guests the opportunity to experience the hotel's exceptional service and beautiful grounds. However, it's advisable to be mindful of the potential for longer dining experiences during this time.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take a leisurely stroll through the beautiful gardens and grounds of the hotel. It's a tranquil and relaxing experience, perfect for unwinding.

Some guests noted that rooms on higher levels can be noisy, with sounds traveling easily. If you're sensitive to noise, consider requesting a room on a lower level.

While the pool area is fantastic, some guests mentioned that service by the pool could be improved. Be prepared for potential delays and occasional forgotten orders.

If traveling with children, take advantage of the kids' club, playground, and babysitting services offered by the hotel. It can provide some well-deserved relaxation time for parents.

If you plan to have lunch or dinner at the hotel, be aware that there may be a focus on afternoon tea for external guests, impacting the availability of lunch in certain areas. It's advisable to check with the staff for the best dining times.

Guests traveling with infants noted that the hotel provided thoughtful amenities such as a microwave and sterilizer in the room, catering to their specific needs. Inquire about such amenities if needed.

Many guests praised the exceptional friendliness and helpfulness of the staff. Don't hesitate to engage with them for any assistance or recommendations during your stay.

Some guests mentioned that certain rooms showed signs of aging and wear, such as dated furniture and maintenance issues. Consider requesting a recently renovated room for an updated experience.

When booking dinners through the concierge, inquire about the expected duration of the meal. This can help in planning, especially if you have time constraints or are traveling with children.