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9 locations in Amman
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Reviews
3.6 Poor
Aug 2019
Cons:
There computer system is not connected with main office not all cars are new mine i was in bad shape2.4 Poor
Aug 2018
Cons:
Car was tiny and dirty. For the price we paid it was not good. Inside and outside the car was dirty. The radio didn't work and neither did the high beams. We were stopped by the police who told us that the car's license had expired. Very expensive for a terrible car9.6 Wonderful
Sep 2016
Pros:
New carCons:
Bit of a wait at the counter and no GPS available. T-Mobile users beware; Jordan is not on the international plan. Data could cost thousands of $$2.8 Poor
Sep 2016
Pros:
Nothing !!!Cons:
When I first arrived to their airport office, they told me that they haven't received my booking and that they are in short of cars and they don't have any cars to provide , I kept arguing showing they the confirmation email received from kayak , but they kept saying they haven't received any. after long discussion , it turned out to me that someone in their head office didnt copy the booking request from the portal to their system and therefore they don't see my booking info. eventually they gave me an old car with many body scratch and they told me that is the only care they can provide , take it or leave it ! it took me over 60 minutes to receive a bad car !2.8 Poor
Sep 2016
Pros:
reservation was ready. pick and drop off was smooth with no problems.Cons:
Car was not in good condition. It was not safe to drive. the right door doesn't close and it is a threat to the personal safty of the front passenger seat. Avis should look at better maintaining their cars, and not to allow unsafe vehicles to be rented to customers.7.2 Good
Jul 2016
Pros:
the car was good as expected, the sales person was nice, But calling the office or the customer service over the phone is terrible! they dont pick up the phones if they gave you a correct number! they charge me 75 Eur an hour after i delivered the car even though they told me that everything is oky with the car and i dont have to pay any extra, and when i try to contact them nobody pick up the phone!!! this is really un professional! Not recommended at all.Cons:
the car was good as expected, the sales person was nice, But calling the office or the customer service over the phone is terrible! they dont pick up the phones if they gave you a correct number! they charge me 75 Eur an hour after i delivered the car even though they told me that everything is oky with the car and i dont have to pay any extra, and when i try to contact them nobody pick up the phone!!! this is really un professional! Not recommended at all...5 locations in Amman
One location in Amman
4 locations in Amman
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Reviews
2.0 Poor
Mar 2024
8.0 Very good
Oct 2022
2.0 Poor
Aug 2022
8.0 Very good
Jan 2020
Pros:
Easy to find the location within each airport, and quick access to car and check in/out.6.8 Okay
Mar 2019
Pros:
I received a free upgradeCons:
Better / faster pick and drop off The car was not available for pick up at the location and had to be brought in.2.0 Poor
Sep 2018
Cons:
I cancelled the booking because it was a fraudOne location in Amman
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Reviews
2.0 Poor
Apr 2024
6.8 Okay
Oct 2019
Pros:
Well cleaned car.Cons:
Long and complicated pickup and drop off10.0 Wonderful
Nov 2018
Pros:
Good condition , good service , pick up faster , Drop off faster And he send money pack early ( warranty ).Cons:
Everything is good .5 locations in Amman
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Reviews
8.0 Very good
May 2021
Pros:
Staff were so friendly and car was cleanCons:
Car need to be replaced or maintained better5 locations in Amman
7 locations in Amman
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Reviews
7.2 Good
Dec 2019
Pros:
The staff was helpful, pick up was relatively easyCons:
Drop off was confusing, vehicle had seen better days—it was dented and had stains on the seats. It was also a bit confusing about the size of the vehicle—we ended up in a smaller vehicle than we thought we were getting for six people.2.0 Poor
Aug 2019
Pros:
The rental car was unfit to be on the road!Cons:
Provide better cars, especially when you rent a car for longer periods.2.0 Poor
Aug 2019
Cons:
It was fake there is no cars waiting for us in the airport when we asked them about the confirmation number they said their system was hacked and there is nothing we can’t they can’t do and in-depth to rent another car from another rental Company10.0 Wonderful
Nov 2016
Pros:
The service desk was organized and the car was fine.10.0 Wonderful
Sep 2016
Cons:
Very good2.4 Poor
Sep 2016
Pros:
When I arrived they told me that there is no available carsCons:
Company should not leave the customer without car specially if there is deal between them2 locations in Amman
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Reviews
10.0 Wonderful
Jan 2019
Pros:
Very nice car; quick checkout; quick checkinCons:
N/A8.4 Very good
Dec 2018
Pros:
It was fineCons:
Nothing all was fine2.0 Poor
Apr 2017
Pros:
service was very poorCons:
The SUV reserved or comparable was not available10.0 Wonderful
Apr 2017
Pros:
Great serviceCons:
Nothing2 locations in Amman
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Reviews
2.0 Poor
Feb 2020
Pros:
Nothing , this car rental never been open , they made me spend more money for taxiCons:
I lost $300 just because I booked from rentals not existing4.8 Mediocre
Apr 2018
Cons:
hi i booked a wrangler jeep or similar and i got a Hyundai Tocson - it is not similar model at all i rented a GPS for 30 JOD which was barely working - i had to use my phone 3G i did not got any discount for these issues very disapointed thank youOne location in Amman