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One location in Birmingham
Filters
Reviews
8.0 Very good
May 2024
10.0 Wonderful
May 2021
Pros:
Competent staff.Cons:
Price has gone up substantially in the past year.10.0 Wonderful
May 2021
Cons:
They need to stay open later for late flight arrivals. Otherwise, great experience!10.0 Wonderful
May 2021
Pros:
The staff was friendly and courteous. Drop off was super easy.Cons:
I didn't get the car quoted, but I had a very good substitution. I realize what one wants is not always available at the time.2.0 Poor
May 2021
Pros:
Not enough staff working. Waited an hour in line for a rental I had reserved several weeks in advance. Additionally, I was double charge. I am currently working on how to correct this.Cons:
Better speed on processing customers. Better billing system.8.0 Very good
Jan 2021
Pros:
Pick up and drop off was easy and the staff was friendly and helpfulCons:
We scheduled our pick up but when we got the it was closed for the night so we had to find a ride to our hotel and a return ride to pick it up the next day. Also the car had been smoked in.2 locations in Birmingham
Filters
Reviews
2.0 Poor
Nov 2023
10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
May 2021
Pros:
Drop off was quick but it looked like both the workers at the booth wanted to be anywhere other then there.Cons:
It took awhile to pick up the car because the front desk was understaffed. The vehicle smelled heavily of smoke the interior driver and passenger side doors where cut up and the seats were stained and filthy. The front windshield had two big chips in it and there were scratches all over the vehicle. Lastly, someone took the floor mats out of the vehicle and never returned them. I will NEVER RENT FROM AVIS AGAIN and I strongly suggest you don’t either.10.0 Wonderful
Apr 2021
Cons:
The only issue I had was finding your office. Once I found it - the service was fast and helpful.3 locations in Birmingham
Filters
Reviews
2.0 Poor
Jan 2024
4.0 Mediocre
Oct 2023
2.0 Poor
Oct 2023
2.0 Poor
Sep 2023
2.0 Poor
Nov 2022
2.0 Poor
May 2021
Pros:
NothingCons:
The wait for a car would have been 2 hours. There were no cars available, I had a reservation but that did not matter. Employees not truthful! I completed the initial paper work that included paying A security deposit if 500 dollars. I CANCELLED MY RESERVATION AND WENT TO AVIS THAT WAS 10 STEPS TO THE LEFT OF HERTZ FRONT COUNTER. Berminham Airport. You have morons working for you. This is your review and do not contact me, if you do I will expose you on social media and start a campaign of ni or using HertzOne location in Birmingham