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One location in Charlottesville
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Reviews
2.0 Poor
Jan 2024
10.0 Wonderful
Jul 2020
Pros:
Easy pick up and returnCons:
Return location needed more parking.7.6 Good
Oct 2019
Pros:
Nice staff. Nice car.Cons:
Pick up and drop off needs to be updated10.0 Wonderful
Jul 2019
Pros:
Customer service for Pick up and drop off great! Professional and friendlyCons:
Notice of grace period would be helpful7.6 Good
May 2019
Cons:
They didn’t have any cars in the category I requested so they “upgraded” me to a midsize suv that was less efficient for my trip.5.6 Fair
Feb 2019
Cons:
The pick up representative was terrible and messed up my reservationOne location in Charlottesville
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Reviews
2.0 Poor
Jun 2020
Pros:
NothingCons:
Information given at time of booking was incorrect and was not able to rent car.10.0 Wonderful
Jun 2019
Pros:
Quick service at counter on both ends of the trip. Car was a short walk from terminal. Very clean. Nice man took care of us. Not one issue. Great experience.5.6 Fair
Jun 2019
Cons:
Reserved large SUV, got open bed smaller pickup. Open bed resulted in problems due to three days of rain and I was transporting supplies for wedding and four passengers10.0 Wonderful
May 2019
Pros:
Everything was smooth sailing.6.0 Okay
Jul 2018
Pros:
Easy pick up and drop offCons:
Car was dirty, maintenance light was on for oil change and filter when we picked it up. Tires were bare causing us to hydroplane during rain storms. Rear view mirror kept falling off.6.8 Okay
Jun 2018
Cons:
Dropping off in Charlottesville was not good. Their drop off area was completely full and cars were half-hazardly parked and a few people weren’t sure where to leave the cars. We all ended up just parking in the middle of a row.One location in Charlottesville
Filters
Reviews
8.0 Very good
Mar 2021
Pros:
Staff was friendlyCons:
Car was in terrible condition, but it was replaced with a normal car4.0 Mediocre
Jan 2021
Pros:
Car was great. Drop off was convenient.Cons:
When I got to the desk to pickup they had already closed. I had to ask a police officer to call the manager to come in.7.2 Good
Sep 2017
Cons:
There are no signs telling you where to turn on the keys. Turns out you have to go to baggage claim to find the desk. We certainly weren't the only ones walking around in the rain trying to figure that out.9.2 Wonderful
Jul 2017
Pros:
She fixed the problems that D.C. created with my booking (had wrong car, thus wrong mileage and gas level on my reservation form).4.0 Mediocre
Jun 2017
Pros:
That the car was clean and worked.Cons:
Make and model of the car the 55 min wait to get a car when I was the only customer. Took 10 min before I was greeted. Both agents were on the phone. Was lied to about vehicle choice. Was told this was the only car that was available and it was an upgrade. it was not and the lot was full of cars that were available.10.0 Wonderful
May 2016
Pros:
It was convent and available