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6 locations in Columbus
Filters
Reviews
2.0 Poor
Dec 2021
4.0 Mediocre
Dec 2021
8.0 Very good
Nov 2021
10.0 Wonderful
Nov 2021
8.0 Very good
Mar 2021
Pros:
The staff didn't seem overly friendly but were helpful enough. They failed to mention their return method at this location which caused a little confusion when I returned the car.Cons:
I felt that they should have clearly explained their return method (or at least mentioned it).10.0 Wonderful
Mar 2021
Pros:
Ended up getting a very nice upgrade for no additional charge due to limited availabilityOne location in Columbus
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
Whole process smoothCons:
Line at desk to check car out10.0 Wonderful
Oct 2020
Pros:
easiest/fastest rental and return I have ever had!Cons:
nothing2.0 Poor
Oct 2020
Cons:
There was no refund on the rental, even though the charge was fraudulent. It caused me to have to manage the situation with my bank.5.2 Fair
Sep 2020
Pros:
Car was ok----Ford Eco SportCons:
The Thrifty location was farthest from terminal. The staff was occupied with one customer. The wait was long. The attendant did not know how to open the back of SUV. Therebwas no one there when the car was returned---not a single person and they were aware fo when I was returning. Thrify is cheap for a reason!2.0 Poor
Aug 2020
Cons:
If I would hv got my car. Putting my money back in my account. Trying to get them back on the phone.2.0 Poor
Aug 2020
Cons:
I never got the rental. I got to the airport and they stated I needed a major credit card. I canceled the rental car and You still kept my money. I want that taken off my debit card asapOne location in Columbus
Filters
Reviews
2.0 Poor
Apr 2021
Pros:
Staff was not there at the time of my pick up no help on the phone when I called dollar corporate services. Staff was late opening on the second day when I went back to get my car. Not wearing facemask. Very bad experience!Cons:
Communications between dollar rental and carrentals.com, through who I made my reservation. More punctual and professional help both at the counter in person as well as online is needed.2.0 Poor
Apr 2021
Pros:
Nothing. They closed before 6 pm, my flight was late. No car to pick up. Rip-off.Cons:
They could make provisions for early evening pickup. Ie 6 pm2.0 Poor
Mar 2021
Cons:
We made a “reservation” for a Suburban. When we got there all they had left was a little 4 door car. We have 7 people in our family so that wouldn’t work. The man working was nice enough, but he told us when you reserve with a lower cost rental company it’s hit or miss. Sometimes you get what you want, and sometimes you don’t. He showed us a long list of people he had to call to tell them they didn’t have any cars available. I would not recommend renting from Dollar because there NO GUARANTEE that you’ll get what you reserve, or any car for that matter!2.0 Poor
Mar 2021
Cons:
They should have notified us that they close at 2pm and that, they would not be able to rent us a car. Their sign says go upstairs to the 2nd floor and someone will help you. Then upstairs it says we close at 2pm. So we had to pay double what our original reservation was and book with Hertz there on the spot.2.0 Poor
Feb 2021
Pros:
NothingCons:
I booked a car at 7 pm. I reached at 7:30pm. Noone was there .2.0 Poor
Dec 2020
Pros:
didn't pick up car - mom got corona 2 days before christmas and was unable to cancel. thanks priceline, won't be going through you anymore.Cons:
not going through priceline8 locations in Columbus
Locations in Columbus
Filters
Reviews
8.0 Very good
Mar 2024
8.0 Very good
Jan 2024
2.0 Poor
Nov 2023
10.0 Wonderful
Sep 2023
4.4 Mediocre
Oct 2019
Pros:
Drop off was easy.Cons:
It took a long time to pick up the car (40 minutes) even though there was only one person in front of me in line. The cars weren't ready. I had absolutely no choice, and the car was not what I had ordered. It was really flashy--something I did not want at all as a woman travelling alone.10.0 Wonderful
Sep 2019
Pros:
I made a reservation for a big car but it wasn’t quite large enough for what I needed, when I went back to see if I could upgrade to a bigger one, they changed the paperwork and within a few minutes for no charge, I had a bigger car ready to go! Thanks again!!Cons:
Directions into the rental car pickup/dropoff locations in the airport. It was a little confusing and took us a while for figure out