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Choose your pick-upChoose from: In-terminal pick-ups, shuttle service and more
Economy | $26/day |
Compact | $27/day |
Intermediate | $28/day |
Standard | $31/day |
Full-size | $36/day |
Minivan | $49/day |
Full-size SUV | $52/day |
Convertible | $118/day |
Pickup truck | $40/day |
Intermediate SUV | $33/day |
Standard SUV | $35/day |
The El Paso Airport car rental center is located on the lower level of the terminal, near gates E14-E44. You can access this area via the airport's D Concourse. Otherwise, you can come in via the A Concourse and take the sky bridge over. Most companies are situated near baggage claim as well. Distance from the airport's car rental center to the central business district is 25min driving and 45min by public transport.
All drivers aged 25 and over will need to produce a valid driver's license from their country of residence. If you’re not from the U.S., you'll also be asked for proof of your current address in the form of a utility bill that has been dated no more than three months ago, or an International Driving Permit. You may also be asked for a credit card to hold the car rental. For insurance purposes, you will need to provide proof of insurance that meets the minimum requirements.
No, the Airport car rental center is located on the same level as the terminal, so you won't need to feed any money into an automated machine. You can also leave your vehicle at one of several off-site facilities if that's preferred. When you return your rental vehicle, be sure that there's no damage and any paperwork has been signed by both parties.
There's a spacious waiting area at the car rental center, as well as a lounge to relax in or make use of power points for recharging devices. There are family restrooms on-site and plenty of seating. You can also get a free cup of coffee or tea while you wait. Some car rental companies offer free shuttle service to and from the airport for their customers. This is a great option if you want to avoid the hassle of taking public transport or have too many bags to carry on foot.
On average a rental car at El Paso airport costs $74 per day.
In the past 72 hours, the cheapest rental cars were found at Hertz ($31/day), Turo ($32/day) and Dollar ($37/day).
Car rental companies that offer shuttle or pick-up services from El Paso airport to off-airport locations include Hertz, Dollar, Thrifty, Alamo, Budget, Payless, Enterprise Rent-A-Car, Avis, and National.
One location in El Paso Airport
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10.0 Wonderful
Apr 2017
Pros:
Both pick up AND drop off were super fast and everyone was extremely friendly. Keep up the great work!Cons:
n/a10.0 Wonderful
Mar 2017
Pros:
The staff in the pickup and return area is very courteous and helpful. The car was exceptionally clean.Cons:
Telephone service, needs work. Customer support is obviously farmed out overseas and if the problem isn't in their book they simply keep repeating what's in front of them. In 4 attempts over 3 hours no one at the rental desk in the airport (ELP) ever answered the phone.5.6 Fair
Jan 2017
Pros:
Picking up from DFW was the best experience I had, honestly the only reason why they get 3 stars & not just 1. Took about 10 min tops & customer service was excellent!Cons:
Dropping off in El Paso was easy & efficient but picking up another car 4 days later was a nightmare. Took over 40 min just at the desk (there were 2 people ahead of me). Once we were in the parking lot to pick up the car, there was only one person working outside, but he was too busy on a personal call to help us. When he finally came over to tell us which car we could take, he didn't get off the phone, & just said, you can take that one, & went back into his booth, still on his cell phone, while we waited for him to let us out at the exit, which he walked to a couple minutes later, still on his phone. We were the only ones there! The car didn't have any windshield wiper fluid & the remote didn't work. My card was charged 2 separate amounts that didn't add up to the total on my receipt, it was for almost $30 more, & after being reimbursed for some of the inconveniences, the second amount is still on hold almost 2 weeks later & when I call Alamo, I keep getting different answers as to why, including, we don't show anything on hold, we show the transaction complete & there's nothing they can do except wait a few weeks & see if that amount is still on hold. DONT EVER RENT A CAR from the EL PASO LOCATION!9.6 Wonderful
Jan 2017
Pros:
I loved the service, really friendly. they let me choose the car on the fly. no hidden fees or obligatory extra insurance, they accept your credit card included insurance which has been a big issue before with other car rental companies.6.0 Okay
Dec 2016
Pros:
The car was new and perfectCons:
I used the car exactly 24 hours but since the drop off city has an hour ahead in the time they charged me $38 additional to my bill. I paid because of my rush to take my flight but I don't think this is correct.10.0 Wonderful
Dec 2016
Pros:
Good service, quick and easy pick up and drop off.Cons:
Cost of rental was higher than preferred but lower than competitors.One location in El Paso Airport
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6.0 Okay
Dec 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2022
10.0 Wonderful
May 2021
Pros:
professional staff, nice garage, easy to get in and out and the price was perfect for me.Cons:
Unless the car rental was frre, I can't think of anything else to make the rental any better.10.0 Wonderful
Apr 2021
Pros:
Easy to pick up, great value for the car, easy drop off. Staff friendly.10.0 Wonderful
Aug 2020
Cons:
Drop off was a little scary since no one was presentOne location in El Paso Airport
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5.2 Fair
May 2020
Pros:
Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.8.0 Very good
Nov 2019
Cons:
Everything was good, except I was charged for an extra hour because of the previously arranged drop off time. I think that should have been made clear or waived since I was paying extra already for a one way trip.9.6 Wonderful
Oct 2019
Pros:
Gas mileage2.0 Poor
Jul 2019
Cons:
The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.10.0 Wonderful
Dec 2018
Pros:
I like this drop off process at airport. You just park the car, they check the car quick and you are good to go. Friendly employees!5.2 Fair
Oct 2018
Cons:
SUV was too big used a lot of gasOne location in El Paso Airport
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2.0 Poor
Mar 2020
Cons:
When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit please5.2 Fair
Nov 2019
Pros:
Price was ok. No line at pick-up (which should have warned me)Cons:
It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.10.0 Wonderful
Sep 2019
Cons:
Great service4.4 Mediocre
Aug 2019
Pros:
Car was fine, service was lacking.Cons:
Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.10.0 Wonderful
Jul 2019
Pros:
Staff was friendly and process was quick6.8 Okay
Jun 2019
Pros:
Friendly staff, solid car. Just had a few nicks and had bad pickup.One location in El Paso Airport
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8.0 Very good
Apr 2024
9.2 Wonderful
Oct 2020
Pros:
yes2.8 Poor
Sep 2020
Pros:
While I reserved my vehicle weeks ahead of time, I waited in line over an hour and a half. Also the vehicle was unclean and had scratches and was damages.Cons:
Make the experience better for people who are spending hundreds of dollars to rent use Kayak and the rental car companies.10.0 Wonderful
Jun 2020
Cons:
Everything was great.10.0 Wonderful
Feb 2020
Pros:
Easy experience from beginning to end. Didn't have Compacts available, so was given a truck. Gas mileage was still ok, though.9.2 Wonderful
Dec 2019
Pros:
The car was very good and the front desk person was very attentive.Cons:
The “taxes” and fees I had to pay when picking up were as high as the car itself.One location in El Paso Airport
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8.0 Very good
Jan 2024
10.0 Wonderful
Apr 2021
Pros:
Lady who assisted us was very HELPFUL! Thank youCons:
Wish it was cleaned better. Mostly with COVID happening9.6 Wonderful
Oct 2020
Cons:
Nothing2.0 Poor
May 2019
Cons:
They do not accept cash. Legal tender for ALL debts public and private. This is wrong and unamerican. More socialist controls of us and our privacy.6.0 Okay
Oct 2018
Cons:
Long wait for a car in the garage.8.8 Very good
Jul 2018
Cons:
Pick up in the garage seemed under-staffed. Once leaving the desk in the terminal there was only one staff person in the garage and he only was there to service Avis Plus customers. The gentleman at the garage exit was the most helpful and personable individual we worked with.One location in El Paso Airport
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2.0 Poor
Dec 2020
Pros:
The staff were really rude10.0 Wonderful
Oct 2020
Pros:
ServiceCons:
Steer wheel miss aligned2.0 Poor
Oct 2020
Pros:
There was no staff to pick up my car. I waited an hour but the counter look like it was closed at noon.9.6 Wonderful
Sep 2020
Pros:
Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.Cons:
I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was2.0 Poor
Sep 2020
Cons:
The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty8.0 Very good
Oct 2019
Pros:
Value for the moneyOne location in El Paso Airport
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2.0 Poor
Jan 2021
Pros:
Had to cancel due to being a front line employee who was due to provide the vaccinations at the hospital in New Jersey. Dollar rent would not provide a refund for the given circumstances. I was Not Happy!10.0 Wonderful
Nov 2020
Pros:
super easy and fast - very friendly service4.4 Mediocre
Jan 2020
Pros:
Dollar did not honor original Kyak agreement and charged extra $250. Said, I should take it up with Kyak. Don't rent from Dollar.6.8 Okay
Aug 2019
Pros:
Pick up was terrible.Cons:
I could have received the car I asked for and the attendant could have been nicer.10.0 Wonderful
Jun 2019
Pros:
Pick up and drop off were fast and easy8.0 Very good
Jul 2018
Pros:
Quality of vehicleCons:
Under staffed at check in. Took over 30 min to check inOne location in El Paso Airport
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8.0 Very good
Jun 2021
Pros:
The vehicle was perfect for our trip.Cons:
Let customers know they must have a major credit card to rent a vehicle. The first representative that I spoke to when I went to pick up the rental was very rude, did not help. He was very sarcastic which was very upsetting because at that moment I thought my air b&b had been paid for I did panic and your representative did nothing to help again was extremely rude. I finally was able to get my brother to go to the airport drove from the west side to help me rent the car your second representative was extremely nice, helpful and professional I wished I would have gotten both their names.8.0 Very good
Dec 2016
Pros:
It was hella easy to get the rental and return, low price and great customer service.One location in El Paso Airport
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6.4 Okay
Sep 2016
Pros:
Car was clean and reliable. I drove a compact a little over 500 miles.Cons:
The fact that I got a credit card bill for over a hundred dollars more than what I had signed for at the time of the pickup. If I had not checked I could have been stiffed with the a rate almost equivalent to a plane ticket. Had to call and was told the computer system overcharged.One location in El Paso Airport
One location in El Paso Airport
One location in El Paso Airport
Locations in El Paso Airport
El Paso Airport International ELP
+1 915 781 7689
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One location in El Paso Airport
Locations in El Paso Airport
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One location in El Paso Airport
Locations in El Paso Airport
6701 Convair Rd Suite V, El Paso, Texas
+1 915 781 7689
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One location in El Paso Airport
Locations in El Paso Airport
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One location in El Paso Airport
Locations in El Paso Airport
Please Go To The Advantage Counter 6701 Convair Road -suite V
+1 915 781 7689
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No reviews available
One location in El Paso Airport
Locations in El Paso Airport
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One location in El Paso Airport
Locations in El Paso Airport
6701 Convair Rd, El Paso, , USA Texas
+1 914 368 0091
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Most popular agency | Hertz |
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Most popular car type | Mini |
Average price | $65/day |
Good deal | $53/day |