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2 locations in Fremont
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Reviews
10.0 Wonderful
Apr 2024
9.2 Wonderful
Dec 2019
Pros:
My favorite car rental company in Fremont. They are SO nice. Service still matters.Cons:
Only wish they had more weekend hours and more cars available. Prices are sometimes not as good as I think they could be.6.8 Okay
Nov 2019
Pros:
Seemed pretty simple to bookCons:
The vehicle - a Nissan Frontier, i booked wasn’t available because they said the online stock of vehicles isn’t always accurate. They left me no choice to but to spend about $15 more on a big Dodge 2500 pickup truck to go biking. The truck is way too big for the purpose I needed and cost of fuel to power the monster is way higher then necessary. My whole point of renting vehicles is because I have other ways to commute to work so I don’t need a car on the day to day. I’m trying to be eco-conscious, so having behemoth of a vehicle for a single person to go ride a mountain bike is ridiculous.10.0 Wonderful
Nov 2018
Pros:
The price was the bestCons:
I wasn’t informed that Sunday’s they were closed10.0 Wonderful
Feb 2017
Pros:
There weren't any cars available at time of my reservation, they were very apologetic and made sure to get me the next available carCons:
Nothing was bad everything about this enterprise was great5.2 Fair
Feb 2017
Pros:
the car was roomyCons:
spent way more on gas than i should have didnt get the car i had picked didn't honor the price they had given me onlineOne location in Fremont
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Reviews
10.0 Wonderful
Feb 2021
Pros:
Christina and raja were very helpful6.0 Okay
Sep 2020
Pros:
Staff was amazing and pick-up and drop-off instructions were very helpful and easy. I was very pleased with my interactions with staff members and felt they did a great job!Cons:
I was disappointed in the selection of vehicles I was able to rent. I had paid for an intermediate SUV and was given an option between a small one and an intermediate one. I went with the intermediate Nissan Rogue because I was told that it both radar cruise control and apple car play, both of which I asked for when renting the vehicle. Unfortunately, neither of those features were available on the vehicle I rented and I ended up driving almost 2000 miles without them. I was disappointed in the comfort of the ride and the lack of features of the vehicle and won't be renting from Hertz in the future.4.8 Mediocre
Dec 2019
Cons:
They didn't have the car we requested. They gave a "free" upgrade but required us to pay added fees. It took longer to pick up the car as they had many unhappy customers waiting.6.0 Okay
Apr 2017
Pros:
Kiosk to check out car was quick way to avoid long line. Cars were clean. Price wasn't bad.Cons:
DON'T RENT A YARIS for freeway driving. Car rattled and struggled over 55 mph. Had to return it and was surprised when agent said - yeah, not great on freeway. THIS IS CA! You can't avoid the freeway! Though we have a HERTZ in my town had to go to airport because it isn't open on Sunday or Holiday. Would have liked to return to another location, would have cost hundreds to do so!6.8 Okay
Feb 2017
Pros:
*Upgraded SUV *The manager was good a resolving the problem and responsible. *Clean Tahoe SUVCons:
*No pick up from home even though I requested it a week in advance. *Customer service person put me on hold over 10 minutes. *Crappy customer service, the kiddies were running the shows.2.0 Poor
Feb 2017
Pros:
NothingOne location in Fremont
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Reviews
6.0 Okay
Jan 2017
Pros:
he was courteous and explained the breakdown of the charges with patience10.0 Wonderful
Apr 2016
Pros:
They always have the car you need and the prices are good10.0 Wonderful
Apr 2016
Pros:
It's very easy very comfortable and the guy at the counter was great all in all very good experience5.6 Fair
Dec 2015
Pros:
Good priceCons:
Called in advance if I could have 30 minutes grace period for returning, they said ok. When I arrived, the guy behind the counter gave me the silent treatment for about 5 minutes, then said " you're late " I explained that I called, but didn't matter to him. He says they could charge me for additional day- he was really indignant. Most rental companies will give an hour or so grace, but this guy would have none of it, even after I called ahead.One location in Fremont
2 locations in Fremont