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One location in Harlingen
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Reviews
10.0 Wonderful
Nov 2023
2.0 Poor
Apr 2021
Pros:
Nothing. AwfulCons:
You could have given me my car. Instead they gave it away before my arrival6.0 Okay
Jan 2021
Pros:
Staff was super friendly, very helpful and quick with getting me on my wayCons:
I rented a midsize car and got a minivan2.0 Poor
Sep 2020
Pros:
nothingCons:
My flight landed at :6:15 pm, and hey were closed at 5 pm?9.2 Wonderful
Jan 2020
Pros:
the staff was fine and the drop off was smooth.Cons:
price seemed higher than in some other areas.10.0 Wonderful
Dec 2019
Pros:
Super staff and serviceCons:
PerfectOne location in Harlingen
Filters
Reviews
10.0 Wonderful
Feb 2021
Pros:
Staff in HRL was friendly and helpful9.2 Wonderful
Oct 2020
Pros:
a car was available as requestedCons:
add customer service reps during peek hours8.0 Very good
Oct 2020
Cons:
I was promised a full-size car and one was not available.10.0 Wonderful
Sep 2017
Pros:
Customer service was excellent.9.6 Wonderful
Jun 2017
Pros:
Very comfortable, met our needs. Smooth ride.Cons:
We were told it had internet, but rental car agency were not aware internet was locked, it was requesting a password. We were not aware of this until we were on the road. Called car rental agency and they were not aware of this either. Other than that, everything was excellent.8.0 Very good
Mar 2017
Pros:
Rep was understanding and gave me a different rental when the original was dirty and the tire was missing hub cap.Cons:
The original car Toyota carolla was dirty on the inside. As if someone had been eating and left crumbs all over the front. I should've figured when as soon as I saw the car the front driver side tire was missing its hub cap. It was just a black rim.One location in Harlingen
Filters
Reviews
8.0 Very good
May 2021
Cons:
The person that assisted me was friendly and great! The wait was quite long but everything else was great.10.0 Wonderful
Apr 2021
Pros:
Pick up and drop off was super easy, especially for a one-way rental. Loved the make and model we were given.2.0 Poor
Feb 2021
Pros:
NothingCons:
We got to the airport. Hertz was closed. No car. We couldn’t get through on th phone. We were stranded. I get Texas is historically bad right now, but a call, or not taking the reservation would have been great2.0 Poor
Oct 2017
Pros:
We added a driver. Only needed for 4 days. Had to pay for 11. Was charged 39.00 for tax/fees on 148.00. Total rip off!! Most car rental business charge less!6.8 Okay
Jan 2017
Pros:
easy to find the box and return the keysCons:
It was a long walk with our luggage to the key return place from the car drop off. Still haven't heard back from Hertz about the return being processed.2.0 Poor
Oct 2016
Pros:
Nothing