8.0
Cons:Two things-a car that was a bit cleaner, and the store open on Saturday for an early return.Reviewed Apr 13 2021
review from 2.0
Pros:They did not have a car for us at all!!!! NothingCons:Don’t take money for cars that you do not haveReviewed Apr 11 2021
review from 2.0
Cons:They didn't have the cargo van I rented. They called day of, saying they wanted to "save me the time" of coming to get it. I asked if they could locate one at another location and they told me I could call around. I did--no luck. I ended up having to rent an actual moving van and pay an extra month for being late. The representative didn't even apologize--just acted like it wasn't his problem. Appalling lack of customer service. :-(Reviewed Mar 8 2021
review from 6.0
Cons:The car smelled offensively of excessive air freshener as if the smell of cigarette smoke was being masked. The air freshener was so powerful that my cloths and belongings would smell like it hours after getting out of the car. My jacket still smells a day later!Reviewed Feb 13 2021
review from 8.4
Pros:Staff was friendly great with walk around and pics, so happy when they do this!Cons:Um the cleaner they used at the time did not detail the car so when we dropped something on tee floor moved mat found glassReviewed Sep 29 2020
review from 9.6
Pros:Yes, I believe her name was, Rosie she was great, infomative, friendly and professionalCons:Rosie needed a little assistance with my prepaid transaction, the other lady there asked me if I was sure I had money on my card, I pulled up my online banking to show her that I had over 11 thousand dollars available on that card. That statement made me feel a little disrespected.Reviewed Sep 10 2020
review from 9.6
Pros:Staff was friendly and helpful. Very convenient transaction.Cons:Wasn't aware there would be an additional $200 deposit required! It may have been somewhere in the fine print, but I was surprised with it when I picked up the van. Had i known, i would have probably chosen a different provider. I've rented many times from others and have not had to pay a deposit! That is a negative in my book.Reviewed Aug 14 2020
review from 2.0
Pros:The staff was not friendly at all. The older lady was extremely rude and not accommodating at all.Cons:I should have just rented from enterprise like I always do.Reviewed Mar 17 2020
review from 2.0
Pros:NothingCons:I didn't get rent the car. They wouldn't run my credit card again. The card was ran before I knew how much it was going to be, therefore it was declined. Good thing I had a back up plan or I would of been homeless.Reviewed Dec 14 2019
review from 10.0
Pros:I changed my arrival time to a small airport from noon to midnight and the office remained open until my flight arrived and I picked up my baggage. I think it was last flight of the evening for the airport and the desk stayed open beyond normal closing time.Cons:I thought upcharge for second driver was somewhat steep.Reviewed Sep 10 2019
review from 10.0
Pros:Everything was quick and smooth. The vehicle was what I expected.Cons:If you aren't flying in, you do have to park overnight in airport parking (which costs money). The process is easy though, and there is a shuttle.Reviewed Aug 14 2019
review from 10.0
Pros:Nice staff and easy pick up and drop off.Cons:Always, the price. Other than that it was fine.Reviewed Aug 13 2019
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