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One location in Kailua-Kona
Filters
Reviews
4.0 Mediocre
Nov 2023
8.0 Very good
Oct 2022
2.0 Poor
Jan 2022
8.0 Very good
Jan 2022
2.0 Poor
Jan 2022
4.0 Mediocre
Dec 2021
One location in Kailua-Kona
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Nov 2023
6.0 Okay
Oct 2023
6.0 Okay
May 2021
Pros:
They were friendly as they could be. I tried to keep clean but Hawaii has alot of sand!!Cons:
I had to wait for almost 2 hours to get the vehichle, it was not a 4x4, they did offer to change but after waiting I wasn't in the mood. Gas was only 1/4 tank full had to fill up the next morning and last to days change oil light came on.10.0 Wonderful
May 2021
Pros:
The staff were very helpful and friendly. I had to modify the contract in the middle, and they gave me the same rate and was very flexible.Cons:
The car interior could have been cleaner.4.0 Mediocre
Apr 2021
Cons:
Car was dirty the last person hotel key was on the car key and there was no gasOne location in Kailua-Kona
Filters
Reviews
8.0 Very good
Apr 2024
10.0 Wonderful
Mar 2024
2.0 Poor
Dec 2023
4.0 Mediocre
Dec 2023
10.0 Wonderful
Sep 2023
6.0 Okay
Sep 2023
One location in Kailua-Kona
Filters
Reviews
2.0 Poor
Feb 2024
2.0 Poor
Jan 2024
2.0 Poor
Sep 2023
10.0 Wonderful
May 2019
Pros:
Fast car checkout and genuinely friendly staff10.0 Wonderful
Apr 2019
Pros:
Easy to pick up and returnCons:
All was good4.8 Mediocre
Oct 2018
Pros:
Easy and efficient drop offCons:
I paid for insurance when booking through KAYAK and was then told there was no insurance on the car. This was an unpleasant surprise after a flight. Travelling with a baby (after a flight) I didn’t have the luxury of time to go through emails and booking details to find out where the confusion (or dishonesty) was. Turned out I bought separate insurance not linked to Avis and the car through KAYAK. So I ended up paying twice and the overall deal was a lot more expensive than it should have been. The Avis attendant also wouldn’t stop chatting unnecessarily so I couldn’t concentrate on the business of getting the car asap and my family to our accommodation. The car was OK but not clean enough but I guess acceptable for a rental.