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2 locations in Midland
Filters
Reviews
6.0 Okay
Jan 2022
10.0 Wonderful
Dec 2021
2.0 Poor
Oct 2021
8.0 Very good
Mar 2021
Pros:
Pick up, drop off went smoothly, easily. Got a pretty good rateCons:
My car was in bad need of a balancing or alignment. I had to constantly work to keep it from pulling left.2.0 Poor
Mar 2021
Pros:
Returning itCons:
I requested full size I was told there were none but I saw Nissan Altima in parking lot when I arrived & when I left Instead I was given dirty Nissan Rogue that I had to clean & wash myself as soon as I left8.0 Very good
Feb 2021
Pros:
Staff was friendly,Cons:
The drop off was confusing with no attendants to help with checkin. No signage telling you where to go or where to leave the car.One location in Midland
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Reviews
10.0 Wonderful
Aug 2020
Pros:
Everything was super easy the pick up and drop off.. Car was really clean.Cons:
Everything was perfect..10.0 Wonderful
Jun 2020
Pros:
Staff at Midland and Harlingen were both very friendly and attentive. Vehicle was clean and provided a very comfortable ride. Drop-off at Harlingen was super easy; just provided ending mileage, parking location and keys and I was on my way. Receipt emailed to me. Will definitely use National again for future rentals.Cons:
Everything was great.8.0 Very good
Aug 2017
Cons:
gas tank wasnt full when I picked it up.7.6 Good
Nov 2015
Cons:
It was very late at night and I had to go out to a poorly lit parking area to find the car unassisted.One location in Midland
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Reviews
4.0 Mediocre
Mar 2021
Cons:
It smelled like cigarettes and had a flat tire they tried to tell me I had to pay to fix. Then charged me a fuel charge after I filled the truck up2.0 Poor
Mar 2021
Pros:
Nice vehicleCons:
Had to wait 2 hrs for vehicle. Vehicle was delivered dirty. currently have thousands of dollars of charges pending and no idea why2.0 Poor
Jan 2021
Pros:
Nothing.Cons:
that the web site tat you sent me to changed the drop off point and I received an additional charge of $550.00. This is not acceptable.2.0 Poor
Jan 2021
Pros:
Horrible, I came to the airport and the desk was closed.6.0 Okay
Nov 2018
Pros:
Chevrolet Malibu had nice features and was a comfortable rideCons:
Pickup was too long and cumbersome. Price was extremely high was not able to get a receipt at drop off and a receipt has not be emailed to me.10.0 Wonderful
Nov 2016
Pros:
The car was clean and ready for me. In Midland she was nice and was prompt in her service to me which I really appreciate.3 locations in Midland
Filters
Reviews
4.0 Mediocre
May 2021
Cons:
Communication between employees. Manager didn’t act as a Managet.8.0 Very good
Dec 2020
Cons:
Vehicle had a nail in the tire and cracked windshield. Exterior cleanliness was below par. Interior was spotless.4.8 Mediocre
Sep 2020
Cons:
The attendant there when I first arrived was annoyed that I would disrupt her free time with my business. Very rude and not hospitable at all. The attendant upon my return was the opposite. Very nice and easy to work with. The vehicle had a broken AC vent but other than that the vehicle was ok.6.0 Okay
Sep 2019
Pros:
FriendlyCons:
Cost reduction2.0 Poor
Sep 2019
Cons:
Paid a taxi to carry me to get my car and they didn't have any cars available. Was told it would be at least 2 days before they had one. Then had to pay to get back to my truck. Shouldn't make a reservation if you don't have cars available!6.0 Okay
May 2019
Pros:
The staff was friendly.Cons:
The selection of cars was limited to one. I didn't have a choice.