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One location in Monterey
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Reviews
10.0 Wonderful
May 2021
Pros:
Yes2.0 Poor
Dec 2020
Cons:
Rental was for 08:00 am, but the car was not ready until 09:00. Was told they do not have the staff and he could not tell me when the car would be ready. Once the car was delivered, still had trash in the back from prior rental.8.0 Very good
Oct 2020
Pros:
The staff was great, the service was excellent - easy pick up and drop-off (and the woman staffing the desk remembered me three days later!). I found the entire experience to be easy and understandable (where to go, what to do, etc.) from beginning to end.Cons:
The car wasn't all that great. It was safe, it was functional, and it was most definitely clean. However, I would have preferred something a little more comfortable and modern, even at my small-car/low-level need.9.2 Wonderful
Sep 2020
Pros:
easy pick-up and drop-offCons:
cost was a bit high for the duration and distance I drove10.0 Wonderful
Aug 2020
Pros:
Yes very friendly and helpful.8.8 Very good
Jul 2019
Pros:
The staff was very friendly and helpful.Cons:
I would truly appreciate if I could drop the car at my address within 5 miles of Monterey Airport.One location in Monterey
One location in Monterey
2 locations in Monterey
Filters
Reviews
10.0 Wonderful
Jul 2020
Pros:
Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.3.6 Poor
Aug 2019
Pros:
I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.2.0 Poor
Aug 2019
Pros:
No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.10.0 Wonderful
Jan 2019
Pros:
Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.Cons:
Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.10.0 Wonderful
Dec 2018
Pros:
No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.7.2 Good
Nov 2018
Cons:
No information on where to drop off the ergo