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5 locations in Tel Aviv
Filters
Reviews
10.0 Wonderful
Oct 2023
8.0 Very good
Nov 2022
10.0 Wonderful
Nov 2022
6.0 Okay
Nov 2022
10.0 Wonderful
Oct 2022
6.0 Okay
Oct 2022
2 locations in Tel Aviv
Filters
Reviews
10.0 Wonderful
Feb 2024
10.0 Wonderful
Nov 2023
4.8 Mediocre
Jan 2020
Pros:
Drop off was great; Shuttle to airport from drop off was quick.Cons:
Not trying so hard to up sell me on Insurance. Also, when I came back to the counter to upgrade the car, the staff made it very uncomfortable. In fact, the Salesperson quoted me $20 per/day which I accepted, only to have his Manager say $30 per/day is the lowest he can do...Car was great but getting the initial paperwork completed was an poor experience.9.2 Wonderful
Nov 2019
Pros:
The stuff and service was very good, when you could reach them.Cons:
The main problem is the long wait on line to have an answer to a question. We had 2 issues:1st ,our pick up branch at Hayarkon Street in Tel Aviv, had some problems with their phones and computers,so it took is over an hour to reach someone to solve quite simple problems ( change of the pickup time, and a day later when we had a question about the payment,we were transferred from one employee to the other until someone agreed to listen (before trying to transfer the call again)and we got the answer in 30 seconds. 2. We got an excellent and the most fuel efficient car we experienced-Reno Clio-(thanks to the very nice guy at Hayarkon branch!).after 2 days of driving we noticed that the analogical fuel meter didn't even stir. We called to ask - but the very nice lady who tried very hard to help, didn't have the answer. We drove to a closest branch to us -Holon-to find that it closed down 3 years ago (why nobody bother to update your Google sites??). Than,since no one could explain what happens,we drove to Rishon Le Zyyon , an extremely busy location,no parking at all, where the local guy in 5 minutes explained the efficiency of the car,how the meter works,-and was very surprised that no one could explain it to us over the phone,and save us 1.5 hour and worry. Can you please,guys,train your phone center stuff a little bit in basic mechanics of the cars you rent out?2.0 Poor
Oct 2019
Pros:
NoCons:
Honesty2.0 Poor
May 2019
Pros:
The price that was charged was different from the price that I was quoted. Tried to resolve dispute over the phone - unsuccessfully. In spite of multiple phone call to AVIS Israel issue has not been resolved during 30 days of stay. At checkout, supervisor promised to take care of it. Still waiting..Cons:
Provide honest and transparent quote online including ALL costs and show the options, especially for insurance, will make the booking process easier and save aggravation later on. Show all the taxes and mandatory costs. Sugar coating the price online … then sticker shock at the counter doesn't work2 locations in Tel Aviv
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Reviews
2.0 Poor
May 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Dec 2023
10.0 Wonderful
Oct 2023
2.0 Poor
Oct 2023
2 locations in Tel Aviv
Filters
Reviews
8.8 Very good
May 2019
Pros:
Car was goos. Friendly staff.Cons:
Lots of hidden fees! Price advertised on kayak was nowhere near actual price10.0 Wonderful
Nov 2018
Pros:
Elena rentacar, who manages enterprise reservations at TLV, is wonderful. They send a detailed price breakdown in advance, returns are super efficient and staff are friendly.Cons:
Sometimes there is a lengthy wait to pick up the car as generally only one person staffs the booth, which manages several re tap companies.3.2 Poor
Oct 2018
Cons:
I had reserved an SUV, they gave me a much smaller car.10.0 Wonderful
Oct 2018
Pros:
Nice car nice service2.0 Poor
Aug 2018
Cons:
Dirty, no customer support. Said there was an extra fee when I got to the desk. Paid about 3 or 4 times more than what I reserved online because of some BS forced insurance requirement.2.0 Poor
May 2018
Pros:
that I gave it back alreadyCons:
That the guy didn’t want to give me the size I was supposed to get! He gave me the smallest car possible and offered me for more money the car size I was supposed get for my reservation.2 locations in Tel Aviv
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Reviews
8.4 Very good
Mar 2020
Cons:
the car was bit old. honda civic with 104k kms. otherwise fine.6.8 Okay
Feb 2020
Pros:
Ok for serviceCons:
Price proposed was 7 dollar a day came out61 dollar a day You really fool me Never again dollar2.0 Poor
Nov 2019
Pros:
Nothing at all.Cons:
Service, cars without damages.4.8 Mediocre
Jul 2019
Pros:
Car was ok, as expected.Cons:
Pickup was SOOOO slow. They ended up charging waaay more than advertised online because they said the insurance costs were high. They charged three times what was advertised originally, and the insurance component of the price was like two times the cost of the car. Absurd!5.2 Fair
Mar 2019
Pros:
The car was in good conditions.Cons:
Service at the Herzl store. The price was also very missleading. How cone the inrance costas 4 times what I’m paying for the car per day!?5.2 Fair
Mar 2019
Cons:
The rental was cheap but the insurance was very expensive. The car wasn’t in good shape2 locations in Tel Aviv
Filters
Reviews
2.0 Poor
Nov 2017
Cons:
no windshield wipers the tires worn out6.0 Okay
Oct 2017
Cons:
The counter in the Terminal was Super Crazy busy BUT UNORGANISED AND DIRTY.2.0 Poor
Nov 2016
Cons:
Charged me $650 instead of $15010.0 Wonderful
Aug 2016
Pros:
The rental experience and the car was great. The lady was very nice and the car we originally got was a Volkswagen passat. Since we ordered a premium car, I was dissatisfied with what we got so I asked them to upgrade our car to a Volvo or something slightly nicer. In return, they got us a $50,000 Lexus for no extra charge. Albeit a little dirty, the car was fantastic; leagues better than the Volkswagen. Overall, fantastic.One location in Tel Aviv