Thw crew was excellent but due to poor scheduling Alaska Airlines routed our flight to LAX then LAX to Seattle. This delayed our arrival at the airport by at least 5 hrs and really inconvenienced us in many ways...
Thw crew was excellent but due to poor scheduling Alaska Airlines routed our flight to LAX then LAX to Seattle. This delayed our arrival at the airport by at least 5 hrs and really inconvenienced us in many ways...
My baggage did not with me , which upset the item that were inside as gifts . Well over 24 hours .
Very close to on-time takeoff and landing. Attendants were all great - Julia was best! Joined the Alaska Air Rewards and will fly with them again!
My only comment was the confusion at Houston. Suppose to leave at 6 am and didn't leave til 11 am. Then moving from gate 10 to 30 and couple of hours later back to gate 10. Otherwise everyone everything was great.
There was a medical emergency on board the crew handled it very professionally and the ambulance crew as well. I am very impressed. Thank you Clyde Barron 31 D
Ground crew was great in Austin, flight crew left a lot to be desired. Not particularly friendly, helpful or nice.
They oversold my flight by 9 seats so when I went to check in I was not assigned a seat and the only one available if I didn’t want to chance it were 100 dollars more
The pretzels are awesome. The free movies are excellent. The plane crew was amazing. The Austin airport lounge was too small and overcrowded. There were not enough seats. And the boarding staff was not as friendly.
I had never flown Alaska before but I definitely will again . Their app is great and the staff was nice , the plane was clean and comfortable . I've been trying to think of something to complain about but I honestly cannot think of anything . And Alaska itself - wow! Such beauty everywhere out there
It was really nice as always and i enjoyed the flight this time around wasn't as much turbulence.
Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.
It was pretty good I was worried with the short Layover that I might not catch my connection but the gate was there
It was good until there was a 3 hour delay because there was not any pilots to fly the plane.
There was plenty of overhead room but half of the passengers were told they had to check their carryon bags. My partner and I checked in as early as possible and our seats were split across the aisle.
Friendly flight attendants. Comfort plus seats were very comfortable and had lots of leg room. 10A and 10 B.
Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!
Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.
Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours
Paid premium for Delta only to be on safe but tired old 767 with ancient cabin in mediocre condition. Poor wifi and horrible inflight entertainment. Hardly a premium experience. Should have flown SW and had fun flight crew and no pretense
Our flight to Zurich was delayed by almost 3 hours, so we missed our next flight. There was no indication it would be delayed this much. We were told the gate had changed and then it apparently took over 2 hours to load the "catering" on the plane. We were not compensated in any way for the trouble.
This flight was canceled and delayed several times without explanation. The plane was freezing cold and no wifi for messaging. Getting off the plane was terribly unorganized and felt like it took forever….
Nothing, terrible travel experience due to weather and maintenance delays and was left stranded in Austin.
Experience was bad. 3.5 hour delay for a 2.5 hour trip. There was no r Transparency about the reason for the delay and it was done 30 mins at a time.
Everything was great except for the wifi was junk. Crew was super friendly and helpful
The flight was short. However, my bag was delayed and was put on another flight.
Left from gate 30 minutes before flight. Never been late to a flight ever. It says 15 minutes before explicitly on the ticket.
Flight was cancelled had to move to another gate late again no internet paid for the month and never can use it waste of money
Flight delayed over an over all day until it cancelled at 1:30am. Would not repeatedly delay that late. Offer hotel rooms and rebook early. Very difficult for families with small children
Missed the flight because of them and up geting a rental car
Flight was fine. It took an unusually long time to have baggage delivered to the carousel in ORD.