$43 Find cheap flights from Madrid to Düsseldorf

Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated

My luggage never arrived in Miami; still waiting a day later.

Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight

Seats, comfort level ugh. Crew was not attentive, only to coach

All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines

The entertainment system got stuck in the ABBA music channel. The headsets were not loud enough. My pre purchased aisle seat was not honoured

it would good to have at least something to drink...

I can’t comment on food as it was necessary to buy it. No entertainment.

Everything was fantastic except the Iberia website and app… they left a lot of questions and induced much stress. But once on the plane, all was awesome.

Premium economy class is pathetic. Rubbed shoulders with passenger next to me all flight. Only about 20 passengers in that class but they ran out of one food option shortly after started serving the main meal. Flight attendant was curt and acted annoyed when asked any questions.

Staff disappeared after dinner service until breakfast, no help with beds, no help running to our gate to catch connection cause flight was late, our luggage didn’t make it, took over 24 hours to get luggage to hotel, no compensation!!

Everything was good except food. I believe there is room for improvement

At Muchin the service woman for Lufthansa at the Airport was really horrible.

Houston to Porto flight delayed landing made us miss our connection. Tried to get on standby for the next flight and even though the lady knew we wouldn’t be able to get on it and she sent us down there. We sat there three hours and then we’re told there’s no way you’re getting on this flight. So we had to go to customer service and ended up having to spend the night in Frankfurt and missed a whole day of our vacation in Porto

My wife was struggling to walk, due to a very sore leg, and they had wheelchairs and pleasant assistants at every step of the way, whisking us around long lines at TSA, Passport Control, Boarding, and Customs. Even a special Boarding Bus that lifted us right up to door level on the airplane out on the tarmac. Slightly less effective arriving in Detroit, where we had to walk down the stairway, walk to a bus, and find our way into the terminal, where the assistance started up again. Meals, drinks and snacks were excellent, as was the variety of entertainment, with nice screens right on the backs of the seats. Complimentary blankets and pillows for everyone. Pleasant, considerate flight attendants, generous with the drinks and snacks. All-around class act.

Flight delayed for 90 minutes with no explanation, seat very uncomfortable almost like there was no cushion in it, no power at seat for 10 hour flight, had to use plug in headphones for entertainment system. Crew was great

Lufthansa flights were great. United flight from houston to Frankfurt had very small seats with almost no space

Second time I took this flight, and they lost my luggage both times. Waiting for my suitcase now, last time it took two days to get it back.

Twenty-four hours before our flight we wanted to check in online, but was unable to do this, so we walked over to the airport. We were still unable to do it, but it ended up not being a problem doing it that day. One of the women in our group wanted to check two bags, but was unable to do it, but they then let her take the smaller bag with her into the cabin and didn't charge her for that extra bag.

Must deplane and take bus in Frankfurt. A big hassle.