I would have liked it to have been easier to order food for the flight. My son was not happy with the snack pack I bought him and it was a very long flight for a little boy to go without food.
I would have liked it to have been easier to order food for the flight. My son was not happy with the snack pack I bought him and it was a very long flight for a little boy to go without food.
Very close to on-time takeoff and landing. Attendants were all great - Julia was best! Joined the Alaska Air Rewards and will fly with them again!
The food options could be better. Possibly some sandwiches to be added to the menu.
It was great; it was on time, everything went smoothly, the crew was excellent. It was just uncomfortable for the usual reasons; completely full fight, could barely move because the space was so small. The expected stuff with every airline.
I had never flown Alaska before but I definitely will again . Their app is great and the staff was nice , the plane was clean and comfortable . I've been trying to think of something to complain about but I honestly cannot think of anything . And Alaska itself - wow! Such beauty everywhere out there
It was really nice as always and i enjoyed the flight this time around wasn't as much turbulence.
entertainment (use your own hardware) was difficult and I don't like tiny tiny screens for movies. "we're locking the bathrooms" messge came as they locked them. how about a warning, e.g. we will lock bathrooms in 15 on our final approach...
First time having to use a wheelchair after a surgery. It was great and they were so very helpful and accommodating.
Outside Sky cap would be helpful! No entertainment (TV screens)
My flight was delayed in Fairbanks by 45 minutes with no explanation. My next flight was delayed 3 hours in Anchorage then cancelled altogether. Alaska Airlines App was not helpful as it auto-booked me to reach home 2 days later than planed. And I had to fly back to Fairbanks if I wanted to continue with that change. The only real assistance I received was from the Alaska Airlines gate counter supervisor. She was able to get me home one day earlier. This was my 1st experience with Alaska Airlines and it will be my last.
Miami (MIA)United States
Juneau (JNU)United States