Welcome to Holiday Inn Express & Suites Alpine, TX Hotel. Holiday Inn Express- Alpine is a home away from home, close to the Mexico border and offers you a beautiful view of the surrounding mountains. Our hotel is close to the famous Big Bend National Park, Wonders of Marfa Lights and McDonald Observatory in Ft. Davis. Holiday Inn Express- Alpine offers free breakfast and Wi-Fi. Guests can relax in our indoor pool and Jacuzzi. Work out in the Fitness Center with the latest equipment or hold a seminar or meeting in our one of a kind meeting room. In short, Holiday Inn Express-Alpine is an oasis in the desert.
cleanliness, comfort for guests in/around hotel, free parking, happy hour for guests.
breakfast was standard, staff was average.
it was a new hotel, clean and quiet.
Clean and neat, with an excellent breakfast. Easy access and friendly staff.
Location and quality
The hotel was wonderful. Very quiet and a great place to be.
I marked down the cleanliness because of the barn swallows at the entrance to the hotel. I understand if you can't get rid of them however, you can clean the driveway so the smell is less.
Clean, good breakfast. Staff very helpful. I inadvertently left my toiletry bag which they found and mailed to me. Quite pleased overall .
The social gathering with refreshments and snacks was very nice. It helped make us all feel very welcome.
Slamming doors kept us awake during the night and early as other guests departed...some very early. The lack of handicapped parking near entrances other than the front desk entrance was a negative for us.
I loved the amenities. It is great for the kids. The indoor pool is a plus as is the hot breakfast.
The wifi was slow and spotty. My connection kept resetting. The beds were hard and uncomfortable.
Warm food for breakfast, clean and comfortable rooms.
All the holiday inn express hotels need to work on water spillage in the showers. The curtains are not very effective.
Rude staff stormed after me asking if I had a credit card on file after I checked out. If I had no credit card on file I wouldn't have been checked into the room in the first place...right?
It was clean and new and the workout facility and pool were really nice and well-kept.
My only suggestion was that I thought the staff could have smiled more. This could come from management giving them a pep talk in the mornings and encouraging them to connect to customers, particularly at the front desk and in the breakfast area.
The front desk staff was very efficient, but the room cleaning staff is not well coordinated. The hallways are narrow so that their carts block the walkway. At times there were 5 or 6 carts being worked out of all in the same end of the hall. The doors slam on entry if you are not careful and make a lot of noise when people are coming or going. We had to turn the a/c up in order to have that sound block the noise from the doors on our floor.
The room was comfortable, very clean; with a fridge. The indoor pool and jacuzzi where very nice. The hot breakfast buffet was delicious and the staffer was marvelous. She made sure all the food was fresh and hot, and provided wonderful conversation. Convient to get to, and is across the street from Sul Ross University. A great stopping place before heading down to Big Bend NP.
New facility. Very clean and comfortable. Friendly staff. Nice free hot/cold breakfast setup. Clean well maintained pool area and spa. I Recommend.