Guest reviews
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Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.3 "World class service."9.6 "96% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
8.7 "Location is great."
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8.6 "Comfort level is high."8.9 "89% said the
beds were comfortable ." -
8.6 "Pool is good."
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4.3 "Internet is poor."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.1 "World class service."9.6 "96% found the
staff to be very friendly ." -
8.7 "Comfort level is high."9.0 "90% said the
beds were comfortable ." -
8.6 "Location is great."
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8.6 "Breakfast is good."
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.8 "Location is great."
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8.2 "Rooms are great."10.0 "100% said
rooms were clean ." -
8.1 "Breakfast is good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked that the staff was friendly and everything was as I'd expect it to be for a Holiday Inn Express. I just wish you could get scrambled eggs without cheese in them ha ha.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
location and service no
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Friendly staff...great hotel! Loved the covered motorcycle parking!!!
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10.0review from
Clean and new. As for the staff, they were constantly cleaning. I guess I was not that fond of Alpine. But, that really had nothing to do with the location of the hotel in Alpine.
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8.0review from
Clean, friendly staff, what you'd expect from a 3 star hotel. This is not the Ritz, it's a nice comfortable place to lay your head down. Indoor pool, which is a bonus if you have a family, you can swim year-round. Bed was a little stiff.
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10.0review from
The location was perfect for exploring the Big Bend area. The room was comfortable and a nice breakfast. We would definitely stay here again.
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9.0review from
Very nice Looks well There was problem with the WI-Fi. Very slow each time we try to use it. Better in the lobby that the room.
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7.0review from
Clean. Rude staff stormed after me asking if I had a credit card on file after I checked out. If I had no credit card on file I wouldn't have been checked into the room in the first place...right?
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7.0review from
It was clean and new and the workout facility and pool were really nice and well-kept. My only suggestion was that I thought the staff could have smiled more. This could come from management giving them a pep talk in the mornings and encouraging them to connect to customers, particularly at the front desk and in the breakfast area.
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8.0review from
The front desk staff was very efficient, but the room cleaning staff is not well coordinated. The hallways are narrow so that their carts block the walkway. At times there were 5 or 6 carts being worked out of all in the same end of the hall. The doors slam on entry if you are not careful and make a lot of noise when people are coming or going. We had to turn the a/c up in order to have that sound block the noise from the doors on our floor.
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8.0review from
The room was comfortable, very clean; with a fridge. The indoor pool and jacuzzi where very nice. The hot breakfast buffet was delicious and the staffer was marvelous. She made sure all the food was fresh and hot, and provided wonderful conversation. Convient to get to, and is across the street from Sul Ross University. A great stopping place before heading down to Big Bend NP.
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10.0review from
New facility. Very clean and comfortable. Friendly staff. Nice free hot/cold breakfast setup. Clean well maintained pool area and spa. I Recommend.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked that the staff was friendly and everything was as I'd expect it to be for a Holiday Inn Express. I just wish you could get scrambled eggs without cheese in them ha ha.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
location and service no
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
Friendly staff...great hotel! Loved the covered motorcycle parking!!!
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10.0review from
Clean and new. As for the staff, they were constantly cleaning. I guess I was not that fond of Alpine. But, that really had nothing to do with the location of the hotel in Alpine.
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8.0review from
Clean, friendly staff, what you'd expect from a 3 star hotel. This is not the Ritz, it's a nice comfortable place to lay your head down. Indoor pool, which is a bonus if you have a family, you can swim year-round. Bed was a little stiff.
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10.0review from
The location was perfect for exploring the Big Bend area. The room was comfortable and a nice breakfast. We would definitely stay here again.
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9.0review from
Very nice Looks well There was problem with the WI-Fi. Very slow each time we try to use it. Better in the lobby that the room.
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8.0review from
The front desk staff was very efficient, but the room cleaning staff is not well coordinated. The hallways are narrow so that their carts block the walkway. At times there were 5 or 6 carts being worked out of all in the same end of the hall. The doors slam on entry if you are not careful and make a lot of noise when people are coming or going. We had to turn the a/c up in order to have that sound block the noise from the doors on our floor.
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8.0review from
The room was comfortable, very clean; with a fridge. The indoor pool and jacuzzi where very nice. The hot breakfast buffet was delicious and the staffer was marvelous. She made sure all the food was fresh and hot, and provided wonderful conversation. Convient to get to, and is across the street from Sul Ross University. A great stopping place before heading down to Big Bend NP.
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10.0review from
New facility. Very clean and comfortable. Friendly staff. Nice free hot/cold breakfast setup. Clean well maintained pool area and spa. I Recommend.
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7.0review from
Clean. Rude staff stormed after me asking if I had a credit card on file after I checked out. If I had no credit card on file I wouldn't have been checked into the room in the first place...right?
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7.0review from
It was clean and new and the workout facility and pool were really nice and well-kept. My only suggestion was that I thought the staff could have smiled more. This could come from management giving them a pep talk in the mornings and encouraging them to connect to customers, particularly at the front desk and in the breakfast area.
