The Mercure Hotel Amsterdam City is set in a beautiful location by the river and provides easy access to the ArenA, Ziggo Dome, Zuid-As business district and the center of Amsterdam. The hotel is just 5 minutes away from the RAI Convention Center. Ample,enclosed parking is available (charged parking areas), which makes this central hotel ideal not only for business trips but also weekends away! You can also reach the city center by public transport in just 10 minutes.
Room was quite spacious and modern, well deserving the star rating. Front desk staff was very helpful.
The industrial neighborhood is less than appealing. Far from the city center of Amsterdam.
It's quiet and relatively closed to mass transit.
Some of the front desk staff were not helpful. They refused to make a call to schedule the airport shuttle bus for us.
The standard and quality of the hotel in general. The rooms were very comfortable.
The only issue with the hotel is the distance from central amsterdam but there is a metro station 5 minutes walk up the road which goes to central in about 10-15 minutes. If coming back late then a taxi should not cost more than 20 Euros.
Ease of getting into the city of Amsterdam, location
Smoke in the bar area, am used to non smoking environment.
Prompt/friendly reply from reception in case of questions
Knocking/calling from housekeeping despite 'do not disturb' sign.