Did not know it catered to the LGBT community. Not that it was so bad, but a little heads up would have been good.
The location, the staff, everything in general.
When we arrived, a pip had burst due to the cold weather. It would have been nice to have received a call with some heads up.
We chose the hotel over another of the same price because this one was supposed to have free wifi. Alas, the wifi was out all weekend. It was also very loud in the hallways at night, and there was a strong smell of cigarette smoke in the hallways.