The Crowne Plaza® Asheville Hotel and Resort makes exploring this vibrant city even more fun, relaxing, rejuvenating and exciting. The property offers a variety of professional, recreational and family facilities to meet the needs of any business or leisure guest. We set ourselves apart from the rest with our 125-acre resort and complemintary world-class amenities. These amenities include an 8,500 sq. ft. fitness and wellness facility with group classes, saltwater lap pool, heated outdoor pool, 20 tennis courts and complimentary child care. Adelaide Spa and Salon offers a variety of massage, hair and nail treatment packages for a full-service day of pampering. Enjoy the weather and rolling hills by playing a round of golf on our 9-hole, par 34 course, or from your private balcony with a morning coffee and complimentary newspaper. For the thrill-seekers, we offer the city’s only zip line canopy tour! We provide the easiest access to all of the city’s most popular local attractions and companies because of our close proximity to the Blue Ridge Parkway, Biltmore Estate, NC Arboretum, Pisgah National Forest, UNC Asheville, the River Arts District and a number of area manufacturing and business parks. We even offer shuttle service to the Grove Arcade or Downtown Asheville for exceptional art galleries, restaurants, shops and breweries. After experiencing all that Crowne Plaza has to offer, you will be eager to revisit Asheville again and again!
Loved the location next to the adventure park. Beds were comfy and clean.
Bathroom was very small, but know this is hard to fix.
No food service after midnight except vending machines
I liked the location. That's about it
Our professional organization had our conference there. We booked a year out and were promised no construction. The was construction and it affected everything. Due to the construction there was a restaurant moved into one of our meeting rooms so they gave us another room that our members had to walk outside in the cold several 100yds to. Even after we gave them a schedule of our events(twice) and they promised it wouldn't happen again there was roofing over our workshops and presentations that was so loud our speakers couldn't be heard. The staff was rude and far from quick to fix anything. Half our member didn't have hot water. There were ants in the room. Book with someone else. Horrible.
Friendly staff nice place
Could not get info about spa from hotel staff Bar closed to early
The breakfast buffet was absolutely delicious. All the staff throughout the hotel were very friendly and helpful. A nice way to start your day. Parking was plentiful and convenient. The Christmas decorations were abundant and lovely. All in all this hotel was much improved over the Holiday Inn Resort which it used to be ten years ago. Crowne Plaza has made many, many improvements and appears to be still doing so.
Bathroom was tiny and an obese person could not fit between the toilet and the vanity or the toilet and the tub. It was a one-person bathroom, and the door could not be opened or closed if someone were sitting on the toilet. The toilet paper was cheap and scratchy - like at one of the highway rest stops. The room carpet was filthy. The bed was new, clean, and very comfortable. The blankets were stiff and thin, but were very clean and enclosed in fresh sheeting. Much preferable to soft blankets that are often not washed at other hotels. But the room was still smelly from mildew of old, and my sinuses were badly affected by this. Dogs are evidently allowed in the rooms, as we were awakened by a loud, continuously barking dog near our room. No effort was made to silence the dog. This should not be permitted, or at least should be segregated to a far wing of the hotel. Our debit card was charged $50 for services not given or requested. This charge is still sitting on our bank statement as pending, thus making our vacation designated credit card declined for our return trip car gas purchase. If you plan to use a debit card, bring along plenty of cash, too. Fortunately we did. The roads from the hotel to downtown Asheville are very tricky and not convenient.
Breakfast was superb. Convenient and great service. Good value.
A little tricky driving in and out if the location.
Value for the $$ was very good. Clean, and comfy bed.
Really disliked the facility setup. Had to drag all the bags through two wings and up a ramp to get them in the room. Would rather pay up and get something more convenient.
Our room was clean but dated. Room was large enough to fit queen beds but only had double beds.
Our travel plans originally included a 2-nite stay but due to travel challenges ended up being 1-nite. This turned out to be fine with us as the property was dated and didn't meet our expectations for a place to get R&R after a long drive. This property is essentially a motel with some resort activities available to registered guests.