Pros (+) Laundry Facilities, Golf course, breakfast!
Cons (-) Hard to access, tucked in behind a Walmart/Sam’s Club - Google Maps could not help. Was there during some construction
3 stars
Crowne Plaza Resort Asheville
Photos of Crowne Plaza Resort Asheville
Overview
Crowne Plaza Resort Asheville offers guests stylish four-star lodgings in one of North Carolina’s most popular destination cities. Its location, services, and rooms make this resort an ideal choice for business travelers, couples, families, and groups, especially those who prefer top-notch amenities.
Located in Asheville, along the banks of the French Broad River, across from Montford Area Historic District, Crowne Plaza Resort Asheville is close to many area attractions as well as just over 10 miles from Asheville Regional Airport. Here, guests can enjoy proximity to such sites as Innsbruck Mall, Wedge Brewing, Botanical Gardens at Asheville, and Biltmore Square.
Accommodations are elegant and sure to inspire a sense of relaxation. Guests may choose Queen Rooms with two queen beds, King Rooms with one king bed and one sofa bed, or Executive King Rooms with one king bed. All rooms are outfitted with free Wi-Fi, cable TV, sitting areas, and minifridges.
Each morning, guests can awaken to a hearty buffet-style breakfast service. Onsite restaurant, Overlook, crafts exceptional American fare for meals throughout the day, as well as refreshing beverages at the bar.
Crowne Plaza Resort Asheville is a smoke-free property that allows pets to stay with their families upon request. Guests can spend their free time at the saltwater lap pool, enjoying luxury treatments at the spa, or breaking a sweat at the racquet club, tennis courts, or golf course. The front desk can arrange shuttle rides and babysitting services, and a business center is available for corporate travelers.
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Amenities at Crowne Plaza Resort Asheville
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
- Tea/coffee maker
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness center
- Sauna
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Golf
- Beauty salon
- Night club
General
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Shuttle service (additional charge)
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Indoor tennis
Reviews of Crowne Plaza Resort Asheville
7.5
Good
1592 verified ratings
Wonderful
629
Very good
250
Good
203
Okay
134
Fair
159
Mediocre
70
Poor
147
Summary of reviews
Pros (+)
Cons (-)
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
5 reviews
6.7 out of 10
8 reviews
All reviews
Pros (+) Staff was friendly.
Cons (-) The hotel seemed a little rundown. A lot of updating is necessary on the outside. After seeing the lobby, I was expecting the rest of the hotel to be like it. Walls were a little tlc. The hotel just needs a little tlc.
Pros (+) The room was very large and had a refrigerator
Cons (-) Bathroom was too small. Shower sprayed up on the ceiling.
Pros (+) Lots of amenities.
Cons (-) Smelly room. Breakfast not included with the price, even the most basic hotels offer.
Pros (+) Staff was friendly. Room was nice and had lots of room.
Cons (-) It isn't close enough to walk to anything. The restaurant was mediocre. Our room was either stifling or freezing -- moving the thermostat one degree made the room unbearably hot -- but moving it back down was too cold. The facility is huge which meant a long walk to get to anything. Might have been nicer if the weather were warmer because the walking trail seemed nice -- but there wasn't much to d...
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Pros (+) Location was good. Staff was excellent.
Cons (-) Just seemed dirty and run down despite what seemed to be fairly recent updating efforts. Restaurant was dirty too. Our room felt dirty and there was a roach. They did xomp us breakfast at the restaurant to make up for it though.
Pros (+) New rooms were great - super clean - everything new!
Cons (-) Construction! GPS brought me in from the back side of Sam's Club and I thought I'd gone back to the 80's... Lobby and rooms were nicely remodeled - rest of the hotel was very dated.
Pros (+) Loved the location next to the adventure park. Beds were comfy and clean.
Cons (-) Bathroom was very small, but know this is hard to fix.
Cons (-) No food service after midnight except vending machines
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests appreciate the stylish lobby, friendly staff, and the convenient location close to downtown Asheville. The hotel also offers a beautiful resort with top-notch amenities and a helpful shuttle service.
What are the main drawbacks of the hotel?
Some guests have mentioned outdated rooms and bathrooms, as well as issues with cleanliness and maintenance, such as a broken bathroom and a musty odor in some areas.
What are the dining options available at the hotel?
The hotel offers a hearty buffet-style breakfast service and an onsite restaurant, Overlook, that serves exceptional American fare throughout the day. Guests also appreciate the reasonable prices at the hotel bar and restaurant.
What are the hotel's unique amenities?
The hotel features a saltwater lap pool, luxury spa treatments, a racquet club, tennis courts, and a golf course. Additionally, the hotel is pet-friendly and offers a shuttle service, babysitting services, and a business center.
What are the common concerns about the hotel's rooms?
Some guests have mentioned issues with outdated rooms, bathrooms, and dim lighting. Additionally, there have been concerns about the size of the bathroom and the need for room updates.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for a spectacular view.
Enjoy the Onsite Restaurant
Guests praised the exceptional American fare at the onsite restaurant, Overlook, and recommended trying the refreshing beverages at the bar.
Consider Room Selection Carefully
Some guests mentioned that the rooms in the extended parts of the building are dated, so it's advisable to inquire about room locations before booking.
Check Shuttle Service Availability
It's important to note that the downtown shuttle service is limited to weekends and comes with an $8 charge per ride, which was not clearly advertised according to some guests.
Be Mindful of Pool Towels
Guests noted a lack of towels at the indoor pool location, so it's recommended to check towel availability beforehand, especially during colder weather.
Verify Inclusions
While the breakfast buffet was praised, some guests were surprised to find out that it was not included in their booking, so it's advisable to confirm inclusions at the time of booking.
Be Aware of Pet Policy
The hotel allows pets upon request, but it's important to inquire about any applicable charges for bringing pets along.
Check for Room Amenities
Some guests mentioned issues with outdated bathrooms and dim lighting, so it's advisable to inquire about the condition of the rooms and bathrooms before booking.
Confirm Pool Availability
Guests were disappointed by the closure of the outdoor pool and restricted timing for the indoor pool, so it's recommended to check the pool availability, especially if it's a priority for the stay.
Address Safety Concerns
One guest reported a serious safety issue regarding room access, so it's important to ensure that security and privacy measures are in place and functioning properly.
Location
1 Resort Drive, Asheville, NC 28806
What's nearby
- Basilica of Saint Lawrence1.3 mi
- Harrah's Cherokee Center – Asheville1.4 mi
- University of North Carolina at Asheville1.6 mi
- Thomas Wolfe House1.6 mi
- The Orange Peel1.6 mi
- Asheville Art Museum1.7 mi
- Botanical Gardens at Asheville1.7 mi
- Asheville City Hall1.8 mi
- Beth Israel Synagogue2 mi
- Smith-McDowell House2 mi
- St. Mary's Episcopal Church2.2 mi
- Biltmore House2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Resort Asheville
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $121 |
Average price (weekend night) | $178 |
When to book a room at Crowne Plaza Resort Asheville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 11.1 mi |
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