Crowne Plaza Resort Asheville By IHG

Guests appreciate the stylish lobby, friendly staff, and the convenient location close to downtown Asheville. The hotel also offers a beautiful resort with top-notch amenities and a helpful shuttle service.

Some guests have mentioned outdated rooms and bathrooms, as well as issues with cleanliness and maintenance, such as a broken bathroom and a musty odor in some areas.

The hotel offers a hearty buffet-style breakfast service and an onsite restaurant, Overlook, that serves exceptional American fare throughout the day. Guests also appreciate the reasonable prices at the hotel bar and restaurant.

The hotel features a saltwater lap pool, luxury spa treatments, a racquet club, tennis courts, and a golf course. Additionally, the hotel is pet-friendly and offers a shuttle service, babysitting services, and a business center.

Some guests have mentioned issues with outdated rooms, bathrooms, and dim lighting. Additionally, there have been concerns about the size of the bathroom and the need for room updates.

Several guests recommended choosing a room with a balcony facing the fountain for a spectacular view.

Guests praised the exceptional American fare at the onsite restaurant, Overlook, and recommended trying the refreshing beverages at the bar.

Some guests mentioned that the rooms in the extended parts of the building are dated, so it's advisable to inquire about room locations before booking.

It's important to note that the downtown shuttle service is limited to weekends and comes with an $8 charge per ride, which was not clearly advertised according to some guests.

Guests noted a lack of towels at the indoor pool location, so it's recommended to check towel availability beforehand, especially during colder weather.

While the breakfast buffet was praised, some guests were surprised to find out that it was not included in their booking, so it's advisable to confirm inclusions at the time of booking.

The hotel allows pets upon request, but it's important to inquire about any applicable charges for bringing pets along.

Some guests mentioned issues with outdated bathrooms and dim lighting, so it's advisable to inquire about the condition of the rooms and bathrooms before booking.

Guests were disappointed by the closure of the outdoor pool and restricted timing for the indoor pool, so it's recommended to check the pool availability, especially if it's a priority for the stay.

One guest reported a serious safety issue regarding room access, so it's important to ensure that security and privacy measures are in place and functioning properly.