Avis Cargo Van Rental Saint Thomas Island

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Cheap Avis cargo van rentals in Saint Thomas Island

Discover the best prices for you by selecting your travel dates on KAYAK.
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Commercial
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FAQs about renting a cargo van from Avis in Saint Thomas Island

  • How many cargo van rental locations does Avis have in Saint Thomas Island?

    Avis has 2 cargo van rental locations in Saint Thomas Island. Take a look at our Avis cargo van rental location map to find the best Avis cargo van rentals in Saint Thomas Island.

  • Is Avis the best car rental agency for a cargo van in Saint Thomas Island?

    Avis is rated 4.3/10 for cargo van rentals in Saint Thomas Island, compared to Thrifty (6.9/10) and Dollar (6.2/10).

Avis customer reviews

4.3
Mediocre30 verified ratings
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A
10.0 Wonderful
Great!
A
2.0 Poor
Couldn't utilize a debit card for rental and was stranded for hours with children. The first customer service person tried to help. Unfortunately he left and the second was nothing but rude.
A
8.0 Very good
We had to wait for 20-30 minutes for the car during pickup, but overall experience was smooth, car was clean and return was very quick and easy. Instructions were clear before and during stay , had no difficulty following Instructions for pickup and dropping. Thank you
A
6.0 Okay
My issue wasn't with Avis exactly. My issue is with Kayak and the rental Kayak directed me to using QEEQ. The pricing is deceptive. The voucher I received from QEEQ showed $808.96 as my prepaid amt and the amount due at pick up as CAD$0.00. No where did I see $808.96 identified as USD. So when Avis charged $1,141.94, I thought I had been overcharged, charged an undisclosed fee, or something else. When I spoke to the QEEQ person today, she used USD for the $80.96 and stated "which is exactly the amount you were charged." I asked her how I was supposed to know that amt was in USD when it wasn't designated that way. She didn't really have a good answer for me. She did not point me to any place in other documentation that would have informed me this was USD. I get that I should have noticed one showed CAD and one did not, but I didn't pay attention to that. Why should I have to figure that out? Why can't Kayak and QEEQ make it very CEAR what the price is? This is why I said Kayak and QEEQ are deceptive in the advertised price. It is not that there is a blatant lie about the cost, but it is lacking CLEAR labeling of what currency is being used so there is NO question about the price. I will be much more careful in the future when choosing booking options. I will probably avoid Kayak and QEEQ in the future because of this negative experience which I evaluate as NOT forthright and honest in dealing with customers. Again, was it a blatant lie? No, but certainly deceptive. And in the end, I did not save any money. I would have spent basically the same amount if I worked directly with the rental company I will give kudos and great appreciation to the young man working the Avis counter where we picked up the car. Although I had based my selection on 2 passengers and 5 bags, he said the car we were supposed to get would NOT accommodate all of our luggage. So he gave a small upgrade. Even at that, we had to put half of our stuff in the backseat. I appreciated his customer service, trying to make it better for us. I appreciated his friendliness.
A
2.0 Poor
Never had a chance to pick up rental. Upon arrival at the Avis desk I was told the reservation could not be honored. No call, no text and after an $80 UBER to reach the airport for the sole purpose of picking up the car. Needed to do a walk up rental with another company and paid dearly. To make matters worse, the Avis agent told me she couldn’t help with a refund. When I contacted Kayak as the agent instructed, I was referred back to Avis. So now that transaction is in limbo and I’m disappointed and annoyed.
A
6.0 Okay
There was a 45 minute wait at the counter and another 1 hr wait to actualy get a car. I ended up waiting about 2 hrs from arriving at the car rental counter to actually getting a car. The car itself was fine and the return was smooth and fast.
A
10.0 Wonderful
Best car rental
A
2.0 Poor
They were overbooked and people waited in line for hours for customers to return cars. I waited for a couple of hours then left because I could no longer wait. I did not get a car because I had to finish preparing for my vacation. Terrible experience and I could not believe I was at a Avis rental place. Very poor customer service.
A
2.0 Poor
The deposit turned out to be 300 % higher than expected. Had to purchase a much more expensive insurance just so I could avoid the ridiculously high deposit of 80.000 dollars for a Skoda Kamiq. What a joke
A
8.0 Very good
Did not know until picking up that the insurance coverage was not through Avis and they explained that if I had damage to vehicle Avis would bill me and I would have to bill 3rd party. Seriously?! All ended well with no damage.

Where can I find Avis cargo van rentals in Saint Thomas Island?

Address

6B-F Estate Thomas

Hours

Monday13:00 - 17:0008:00 - 12:00
Tuesday08:00 - 12:0013:00 - 17:00
Wednesday08:00 - 12:0013:00 - 17:00
Thursday13:00 - 17:0008:00 - 12:00
Friday08:00 - 12:0013:00 - 17:00
Saturday13:00 - 17:0008:00 - 12:00
Sunday08:00 - 12:0013:00 - 17:00

Phone

+1 340 774 6660

Address

3400 Veterans Drive

Hours

Monday13:00 - 17:0008:00 - 12:00
Tuesday08:00 - 12:0013:00 - 17:00
Wednesday13:00 - 17:0008:00 - 12:00
Thursday08:00 - 12:0013:00 - 17:00
Friday13:00 - 17:0008:00 - 12:00
Saturday08:00 - 12:0013:00 - 17:00
Sunday13:00 - 17:0008:00 - 12:00

Phone

+1 340 690 4935