Avis Cargo Van Rental Saint Thomas Island

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Cheap Avis cargo van rentals in Saint Thomas Island

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Commercial car
Commercial
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Large car
Large
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FAQs about renting a cargo van from Avis in Saint Thomas Island

  • How many cargo van rental locations does Avis have in Saint Thomas Island?

    Avis has 2 cargo van rental locations in Saint Thomas Island. Take a look at our Avis cargo van rental location map to find the best Avis cargo van rentals in Saint Thomas Island.

  • Is Avis the best car rental agency for a cargo van in Saint Thomas Island?

    Avis is rated 5.1/10 for cargo van rentals in Saint Thomas Island, compared to Thrifty (6.4/10) and Dollar (5.9/10).

Avis customer reviews

5.1
Fair38 verified ratings
Traveler rating:
Sort by:
A
10.0 Wonderful
Friendliness of staff and cleanliness of car
C
2.0 Poor
Check in / pick up was a disaster. Took forever no urgency or explanation as to what was going on.
A
2.0 Poor
Unprofessional Customer support service
A
4.0 Mediocre
I had flat within 10 minutes if not sooner of driving it off the lot, car had to be towed because there was no spare, then had to be ubered to hotel, then back to airport the next morning, someone should have brought me a new rental. Upon getting my replacement I felt like the women behind the counter were trying to say I was scamming the system, even asked for proof of my texted voucher from Avis. It was all too much.
A
2.0 Poor
Don't get scammed!!! I booked with Avis through QEEQ with the belief that AVIS is a reputable brand. After booking, I read countless reviews about people being scammed by AVIS at SJO and LIR in Costa Rica, so I came fully prepared: international driver’s license, printed voucher, Visa insurance letter and policy, and I even videoed the car at pickup and drop-off. It didn’t matter. I booked a full-size/premium SUV for $698.75 USD and was given a Nissan X-Trail instead, a lower-class vehicle, while being told it was “equivalent.” It isn’t. No price adjustment was offered. The final bill came to $1,136.78 USD, over $400 more than booked—with charges that don’t resemble the original agreement at all. I was told at pickup that it would be corrected at drop-off. It wasn’t. At drop-off, they refused to provide proper documentation. The inspection just said “All Good”, no signature, no name, no receipt. The agent wouldn’t even identify themselves. The damage deposit is still being held by Avis (not Visa), despite their terms stating it should be released after return with no damage. Instead, they later claimed it takes 15–30 days, contradicting their own agreement. Avis Costa Rica operates as a franchise, so AVIS International has no authority over them and they've become a fraudulent operation consistently scamming tourists, ignoring booking contracts, adding extra erroneous fees, refusing to release the credit card holds, refusing proper documentation, refusing to follow their own terms and agreements that they provide you with and there is zero recourse. Don't get scammed. Book elsewhere, AVIS will be more expensive and far more stressful than elsewhere.
A
10.0 Wonderful
Smooth
P
6.0 Okay
i didnt receive any email notifying me that my car was returned
A
2.0 Poor
The pickup experience was extremely disappointing. There were many, many customers and one associate. We were finally directed to the actual pickup location to complete transactions.
A
2.0 Poor
They didn't have the car that I rent and provide me a electric one instead on the hybrid, therefore I was not able to make my trip there was not enough electrical chargers on my route so sad
A
2.0 Poor
Took way too long to get car. Took 2 hours and we only got a car because someone at the Payless counter, who had no customers, helped us get a car. The lines at Budget and Avis were ridiculously long and the communication with the garage to see what cars were available was completely inefficient. We had planned to drive to watch the Artemis space launch, a once in a lifetime opportunity for our children and they missed it because Avis is poorly operated. The employees were kind and empathetic but completely powerless and said they've complained to management but nothing ever changes. Avis clearly does not care about the customer experience.

How other cargo van suppliers in Saint Thomas Island scored

Where can I find Avis cargo van rentals in Saint Thomas Island?

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Address

6B-F Estate Thomas

Hours

Monday13:00 - 17:0008:00 - 12:00
Tuesday08:00 - 12:0013:00 - 17:00
Wednesday08:00 - 12:0013:00 - 17:00
Thursday08:00 - 12:0013:00 - 17:00
Friday08:00 - 12:0013:00 - 17:00
Saturday13:00 - 17:0008:00 - 12:00
Sunday13:00 - 17:0008:00 - 12:00

Phone

+1 340 774 6660

Address

3400 Veterans Drive

Hours

Monday08:00 - 12:0013:00 - 17:00
Tuesday08:00 - 12:0013:00 - 17:00
Wednesday08:00 - 12:0013:00 - 17:00
Thursday08:00 - 12:0013:00 - 17:00
Friday08:00 - 12:0013:00 - 17:00
Saturday08:00 - 12:0013:00 - 17:00
Sunday08:00 - 12:0013:00 - 17:00

Phone

+1 340 690 4935
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Everything you need to know for your Avis cargo van rental in Saint Thomas Island

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