The hotel is located only a 3-minute walk from the gondola lift in the most eye-catching area of the Bulgarian ski and golf resort in the heart of Bansko. The hotel is also a 15-minute walk from the centre of town. The hotel is a great winter retreat that is 160 km away from Sofia. Plovdiv Airport and Sofia Airport are also both approximately 160 km away and the nearest bus station is about 3 km from the hotel. Every room is outfitted with a double bed satellite/cable TV a radio Internet access a safe telephone and an ironing set. There is also a minibar and tea and coffee making facilities for added convenience. Each room also has an en suite bathroom with a hairdryer. Central heating is a standard feature in all accommodation and each room has its own balcony or terrace. The ski and golf hotel is open all year round and guests are welcomed in a lobby with 24-hour reception and check-out service. Guests will enjoy summer or winter spring or autumn sport activities in a charming region of a UNESCO World Natural Heritage Site. For fans of winter sport there is a fully equipped ski wardrobe. The air-conditioned hotel offers 145 comfortable rooms a lobby bar cafe pub vinoteca a classic restaurant as well as a traditional Bulgarian restaurant a modern spa centre beauty parlour and a hairdressing salon. There are two conference halls with conference facilities available to business travellers. Facilities also include WLAN Internet access a hotel safe currency exchange lift access a newspaper stand and a games room. There is a children's playground (fees apply) for younger guests to enjoy. Guests can park their vehicles in the car park or garage (the latter incurs a fee) and hire bicycles (hire fees apply). Anything else needed for an enjoyable stay is available through the 24-hour room service.The hotel offers relaxing accommodation in 131 double rooms and 12 junior suites.
It is not a 5 stars, maybe a 3. Studio and toilet was tiny, we asked for a view and were turned to the parking. Swimming pool was cold, couldn't use it.
Friendliness of staff. Nothing too much trouble.Excellent facilities Very comfortable room.
Restaurant staff delightful but course at dinner came in completely wrong order.Breakfasts beautifully served and presented but plate contained everything and despite trying to explain only needed one quarter of food so most returned despite quality
Well furnished studio (including kitchen), private indoor parking, good quality breakfast, very close to gondola lift.
Shower cabin too small
Liked the one bedroom apartment, the spa facilities and the layout
Liked the spa facilities and that 1 bedroom apartment, breakfast was also good