Contemporary 24 story, two-tower hotel offers 732 plush guest rooms including 55 suites decorated with the style conscious business traveler in mind. Recently renovated, both private and public areas are impeccably furnished and weave a regional thread into the aesthetic by honoring the Asian influence so prevalent in the Northwest.
The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay.
I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
Nice clean modern hotel.
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
Staff was awesome!
Malls all around
Clean room, prompt room service
The bed was as hard as a rock, not what you would expect for a higher end hotel.
Great staff; took a course there also; the conference rooms were excellent, and great food offered.
The parking. Was difficult to find spaces.
The room was very comfortable and staff very helpful.
Great room - great amenities. Staff helpful
It wasn't a hostel downtown, but we did have to pay $30 for a taxi into town. Very good - is that 15 words yet?
Too far from downtown.