Basics
Services and conveniences
Dining
Accessibility and suitability
Health and safety
Media and entertainment
Bathroom
Parking and transportation
Laundry
Workspace
Outdoor
Bedroom
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's cleanliness?
The hotel offers daily housekeeping and takes measures to disinfect high-touch surfaces, ensuring a clean and comfortable stay for guests.
Are the beds comfortable at the hotel?
Guests have praised the comfortable beds, providing a restful night's sleep during their stay.
Is parking available at the hotel?
The hotel provides parking for guests, offering convenience for those traveling by car.
When is the best time to visit the hotel?
Consider visiting in October during the high season for an optimal experience at the hotel.
What is the quality of the food at the hotel?
Guests have enjoyed the solid breakfast options, particularly the biscuits and gravy, providing a satisfying dining experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Room Selection
Several guests mentioned issues with room cleanliness, including moldy smells, rusty fixtures, and unclean bathrooms. Consider requesting a room away from ongoing renovations and inspecting the room before settling in.
Nearby Attractions
The hotel is conveniently located near Alabama Splash Adventure and WaterMark Place Outlet Center, making it a great choice for families and shoppers.
Staff Service
While some guests praised the friendly and helpful staff, others reported unprofessional behavior and unresponsiveness. It may be helpful to set clear expectations and communicate any concerns directly to the management.
Breakfast Experience
Feedback on the breakfast varied, with some guests enjoying it while others found it lacking. Consider exploring nearby dining options for breakfast.
Security Concerns
Some guests reported issues with room security, such as broken latches and feeling unsafe. It's advisable to double-check the room's security features upon check-in.
Cleanliness and Maintenance
Several guests mentioned cleanliness issues, including musty odors, roaches, and unclean rooms. It's recommended to communicate any concerns to the staff and inspect the room thoroughly upon arrival.
Noise Levels
Guests reported disturbances due to ongoing renovations, loud staff, and neighboring rooms. Consider requesting a quiet room location and bringing earplugs as a precaution.
Amenities
While the hotel offers amenities such as a fitness center and laundry facilities, some guests reported issues with the functionality of in-room amenities. It may be helpful to verify the condition of these amenities upon arrival.
Check-in Experience
Several guests experienced delays during check-in, encountered discrepancies in room assignments, and faced challenges with the booking process. It's advisable to confirm reservation details in advance and allow extra time for check-in.
Value for Money
Feedback on the hotel's pricing was mixed, with some guests appreciating the affordability and others expressing dissatisfaction with the overall experience. Consider weighing the available amenities against the room rate before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | September | $101 | $118 |
Cheapest month to stay with an average 22% drop in price. | Most expensive month to stay with an average 28% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 3.4 mi | Birmingham | 19.4 mi |