Newly renovated. Friendly staff
Breakfast was not looked over frequently probably because there weren't many guests. Had to ask for more hot food items to be made.
The room was great! Clean and very comfortable and roomy. The staff FAR exceeded any expectations that I had from the ladies that cleaned our roomed to the front desk staff to the managers (2). Loved every one of them!
Attentive to customers, clean, excellent services
It was clean, pool nice, breakfast was very busy. Staff very nice and helpful.
Computer down for too long.
The location, room, cleanliness, and breakfast were great!
When we arrived, it was raining, and about ten men were loitering around the entryway smoking, so that we had to walk through the wall of smoke to enter the building. They were construction workers. The manager said he couldn't do anything about it!
Standard Fairfield except the eating area was a little small
The beds...would like to find out what the brand and model of the mattress so I can buy one!
Toilet was clogged when we arrived...lol...the front desk was quick in bringing up a plunger.
It was clean, secured and the staff was courteous.
The staff was extremely friendly, professional, and efficient. The hotel has been renovated and is very well decorated and extremely clean. The dual queen beds in the room were comfortable and there were outlets on the nightstand for phone chargers.
The breakfast area is quite small and can be a challenge to maneuver and find seating during busy times. The eggs were some type of pre-formed round discs but the rest of the offerings were quite good.
The breakfast was terrible
Breakfast was very good.
The staff wasn't pleasant and professional.
The pool was broken
The restaurant across the street was good and reasonable priced. Cheddars . Also the highway to Indy was right there.
Location was difficult to find. Phone number did not work to call to find the hotel. TV jumped and they came up to adjust and still did not work. Really disappointed and needs update badly and we have stayed in many Fairfield Inns and have enjoyed them.
Mold in bathroom walls in two different rooms, strong humidity odor made me allergic, real bad whole second floor
Pricey for the location and amenities.
close to wher I needed to be the next morning
no overhead drive up area as it was a monsoon when we were checking in
Handy to where I needed to be. Close to excellent restaurants.
Room seemed small but had everything needed
Main entrance to lobby not marked well. Thin walls between rooms, heard neighbors!
Clean. Good water pressure. Nice Flatscreens.
Thin walls, cheaply constructed. Could every movement of people above me and quite a bit of noise from room beside. Hotel was maybe 1/8 Full, cannot imagine how loud it would be with a full hotel. Main entrance is like a side door.
Close proximity to IU campus and downtown area. Good selection of area restaurant options including Texas Roadhouse and Cheddars Cafe.
Very small lobby area. Workout room had very limited options, but not bad considering the size of hotel.
The hotel was clean and staff was friendly helpful
Breakfast area to small and was just average
The hotel smelled. Room was nonsmoking but smelled Like an old stale bar. Disgusting. Mildew stains on walls and up shower curtain.
beds were nice...
The breakfast was not very good and was not maintained to standards i would expect.
Great location, helpful staff
the heater was very loud and woke us up continually all night long
location was convenient.
Linens-not fresh. called early and requested 2-queen beds,not available. Understand that this can happen. Requested for a roll-out bed. Lumpy, sagging bed delivered to room, no pillows. Called for pillows and they did not have extra pillows!
I rather think we had a pet room. In fact I think I will call on that!
The room was very clean, the beds comfortable. The hot tub was really nice, old but did the job well. The complimentary breakfast was good. The location was very convenient to all sorts of dining, easy access to and from IN37. The staff was very knowledgable of IU which was extremely helpful since that's why we were there. Overall it was an excellent value for the money. KUDOs!
handy for events at Indiana University. The staff changed my charges when I arrived, I had somehow reserved a room for honeymoon, and they caught it and charged me less.
Hotel staff was very gracious and accomoditating, rooms very clean and spacious.
Hotel clean and staff pleasant. Hot tub not very hot till last night of our stay and then was too hot to even get in. Great dining options within walking distance of hotel. Will stay there again when I visit family.
We stayed here over the holidays while visited relatives. Very helpful and courteous. Gret location for malls, restaurants, movies, and highway.
I normally stay at the Courtyard Mariott in Columbus, IN when I visit Brown County but this year I was unable to obtain a room there, so we decided to stay in Bloomington. My expectations were a little higher because of the experience I had at the Courtyard and I was a little disappointed with the outside appearance of the hotel and the lobby and pool area. The room was clean and nicely decorated; it didn't have the normal hotel appearance. The bed was so comfortable that I wouldn't mind having one at home. The staff were all very helpful and accomodating.