Charles River Motel

6Okay

Anonymous, Oct 2017

Pros. Customer service was excellet.

8Very good

Anonymous, Aug 2017

Pros. Nice size room and staff friendly and helpful.

Cons. Breakfast was mediocre. Need to get cabs to the city - uber worked well but adds to the cost.

8.5Very good

Anonymous, Jun 2017

Pros. The atmosphere between staff and guests as well as between guests was friendly and inviting. The hotel staff also helped my group with a few extra things like printing our boarding passes since we didn't have access to a printer. Free breakfast was also a nice perk.

Cons. The hotel facilities seemed outdated. However, everything was in working order for my group, so this is merely a complaint about appearance.

2Poor

Anonymous, Jun 2017

Cons. Check in was at 3pm and the room wasn't clean until 5 pm!

10Wonderful

Anonymous, May 2017

Pros. Staff was friendly and helpful. Breakfast each morning of juice/coffee/toast/fruit. Large rooms. Easy/free parking. Next door there is an IHOP, McDonald's and Starbuck. Safe neighborhood. I was there for business in Harvard Square/Cambridge and used Uber, Metro Taxi, and my car. Easy to get around and convenient. Cheapest rate I could find in the area. Pleased all around.

Cons. Used to be a Days Inn so could use some updating, but for the rate, a great find. Would definitely stay again.

8Very good

Anonymous, Apr 2017

Pros. It was close to the paradise night club where our concert was. Also located right by a very nice river walk trail. Bed was nice and comfy and room was clean. The desk attendant was very friendly. A good price too.

Cons. The door was hard to close and the water from the faucet was dripping. The neighbors were also very loud with their screaming kids during the day.

8Very good

Anonymous, Apr 2017

Pros. Surprisingly large room and well maintained.

Cons. Would have given five stars but we found a cockroach...

4Mediocre

Anonymous, Mar 2017

Pros. Fairly comfortable and clean. Includes light breakfast and parking. A few miles from city center.

Cons. The mouse. It woke me up around midnight of our second night there. It was running around and chewing on something. My boyfriend didn't hear it initially because he's a heavier sleeper than me. I thought I was hearing things. After we turned off the lights, I heard it again. This time, he did too. I couldn't sleep after that. I had the lights on for about an hour or so. My boyfriend was tired from a long day so he passed out. I eventually dozed off but not for long as it woke me again around 6am. We finally found what it got into. We had a loaf of bread inside a tied up plastic bag in the room. It chewed through the bag and ate a big piece of the bread. I told the manager, Supta, about it, but she said they do not have a mouse problem. However, I found a mouse trap under behind the desk with a piece of cheese on it. I guess it was a really smart mouse. She explained the trap is for preventative reasons. She also asked if I turned off or blocked the mouse light (it's a night light to scare off the mice??) Nope, it was on the whole night. I suggested that they a post a sign warning guests not to have any food in the room, like they do in hostels, since it sounded like she thought it was our fault for having food in the room. I was a bit upset they have an issue with mice, especially for the price we paid ($92 a night!) I would have rated this stay as a one star for this reason but our first night stay was not a problem. I suppose if you're a heavy sleeper or don't mind the company of mice, it won't be an issue.

4Mediocre

Anonymous, Dec 2016

Pros. The front desk staff was very friendly.

Cons. Honestly, this place was disappointing. I had to open the windows to air out the overwhelming perfume smell in my room. It was so strong, I couldn't stop coughing. Then, I couldn't lock the windows back up when I needed to close them. There was garbage all over the parking lot too. Definitely not worth $100/night.