This Brighton hotel is in a great spot on the seafront. The 4-star Mercure Brighton Seafront Hotel is a grand Victorian landmark with period features. On Brighton seafront and close to The Lanes, complimentary high speed WiFi is available in the 116 contemporary guest rooms and throughout the hotel. Try the international dishes in The Brasserie or relax with a drink and sea views in The Bar. The 8 meeting rooms are can welcome up to 150 people for a presentation or wedding reception.
A technical error was made and we were accidentally assigned a room that already had an occupant. The reception staff was only too happy to upgrade us to a superior room by way of apology.
1. We ate once at the hotel, Hadock, this tasted strongly of Smoked Makrel, and was obviously prepared without cleaning surfaces or utensils. Most staff struggled with their English and some to an extent that we could not understand them, (I am from Reading) Room was Very small.
We stayed in room 200, the room was very hot, even when we used the room fan it stayed very hot. I was unable to sleep because it was so uncomfortable. I also belive the room was a single room and not a double room as requested. We had to wait over 2 hours for our room to be ready and we only found out it was ready because we asked!!
Computer facilities within the room
The location of the hotel, right on the sea front was excellent.
The smoking rooms faced a brick wall, not enough tea, coffee, milk or sugar in the room, although advertised as having tea and coffee making facilites, there was only enough for one cup each! Also we wer appalled that the hotal wanted us to pay £10 to park in the hotel car park when we had already paid enough for the room..not very customer focused, when some of the hotels along the front offered free parking to customers. Not all customers travel by public transport!
Having to wait until 2pm to check in while other guests were allowed to check in earlier.