With a stay at Extended Stay America Cleveland - Brooklyn in Brooklyn, you'll be close to Memphis Kiddie Park and Cleveland Metroparks Zoo. This hotel is within the vicinity of Edgewater Park and Christmas Story House.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
A complimentary continental breakfast is served daily.
Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
being able to cook. having Frigerator and kitchen
Could have been cleaner when I got there
Clean, Stove,Full size refrigerator w/freezer, next to highway and shopping.
No King size beds
The size of what they are selling as a queen suite bed, was really a full size
Extended Stay America changed management over year ago. Since then what was a clean,economical,convenient motel chain has deteriorated. Room had a bad smell, had to ask for coffee pot cups condiments, no real breakfast bar, little to no service. Hi taxes
I liked the service and the room was great
The hotel was clearly new with attractive features and near a lot of amenities. The room was in good condition. Kitchen features looked good, though I was only there for one night and did not make use of them. Excellent overall for the star rating.
Water pressure was low. Internet was slow, but I chose the free option rather than paying for an upgrade.
Facility is newly refurbished, friendly staff, great location.
Housekeeping is poor - food garbage under sink in kitchenette area, odor in room from this. Carpet scraps found under bed when checking under bed before checking out. Took care of garbage myself & got deodorizer from front desk to remedy.
The breakfast can be a little bit better.
This chain has NO BUSINESS being rated 2 stars when you can't even get ice from an ice machine. They don't even make sure that ice trays in the refrigerator are filled foe a new arrival. Their 'breakfast ' offering is an insult. Rating is 1 star at best!
The room was great.
Wifi is slow unless you pay an extra fee.
That I have a room and it was very quiet.
I've stayed here a few weeks it would be nice if management, excluding line staff would speak to guest and customers with a pleasant attitude. Front desk needs a dramatic make over. It would also be nice if a package arrives that they call guest to inform
Guess you on,y get what you pay for. The Free coffee 24 hrs a day was good.
Breakfast was very limited. Room was noisy.
Bed was okay.
This hotel is ran very poorly: There is never anyone at the front desk, the coffee is always out in the morning and never refilled, and the outside areas are always overfilling with trash. Also, they dont have enough pots and pans for everyones room.
Hotel personnel at front desk is always unpleasant however will comply with request from quest, but it appears to be inconvenience.
Good location, good price.
The breakfast wasn't much and never changes.
The first room I received was not cleaned in days. There was feces covered towels in the trash can and the front desk lady was extremely unprofessional.
Dirty bedding, leftover pop from previous guest, someone entered our room and left the door literally propped open when they left the room leaving our belongings open for theft.
They allow pets.
They charge 25 dollars for your pet to stay.
Short from the fire incident, I have to say Brooklyn ohio extended stay was quiet peaceful, and One of the best representative went by . Thanks for your patience
Fire alarms going off a few times
It is what it is. A small apartment type room.
Very plain and the 'breakfast' consists of take-back-to-your-room coffee, muffins, oranges and instant oatmeal.
The updated bathroom.
I dont like that housekeeping never cleans my room as they should. The floors are never swept or mopped entirely. I always go behind them. With the new color of the tubs, there has been a half job done cleaning it properly. It's disappointing.
The room was clean and had plenty of space.
The hotel guess service was not pleasant. The fridge was not clean and housekeeping did not do their job duties in full.
New remodeling is nice
Take better care of snow removal
The desk clerk attempt to accommodate
The oder in the hallways and being placed in a smoking room when I don't smoke.
Price, location and friendliness of staff. Also liked the ability to prepare my own meals and proximity to grocery store. Pet friendly but there is an additional charge for this.
Carpet in room showing age and staining from previous guests.
The layout of the room. Wifi was not good. They did not clean the room in between days.
Staff was rude. She was on the phone and I was not greeted promptly. I had to wait for a quite some time before i was greeted at the door. I could hear the lady on the phone. They didn't have a shower cap or comb or hair brush.
Location was not bad at all.
Staff not at all friendly at check in. They lack control over their guests - some guy stoned on drugs was allowed to loiter unchecked in the front desk area. Our room smelled terrible.
Leaving the Hotel!!
I was expecting two beds and the room was dirty
The front desk clerk was great, good internet connection, convenient location to 480 and eating establishments.
Cleanliness was a real concern -- stains on floor, bedding, etc.
Their staff were very helpful and courteous
My room in general there were blood stains on the floor a terrible smell in the air and I listened to a dog bark for hours along with the cable all 30 channels were quite fuzzy most of the night
There's a stove top burner and fridge.
You can feel guests walking next door. You cam feel their mob ements too when trying to relax.
Close to where I wanted to stay.
The person behind the desk would not give me a wake up call, told me that is not their normal process and that I should use the alarm clock. Could not get an invoice as the front desk was closed at 5:45 in the morning. Had a smokey smell to room.
Yes they said they have late checkout which they really don't
I was given a smoking room & have an allergy to cigarette smoke, was told there was nothing the could do about it but I sensed it was just because they didn't want to.
Check out should be noon!
They did not clean room or provide fresh towels daily
booked a room for 2 adults & 2 children I expected sleeping space for everyone (other than the floor), we were given a room with a written bed, half of my family slept on the floor, and the hotel refused to give us extra blankets or pillows
Nothing small rooms and if you book through Priceline you only get one that they charge $15 extra per day if you want to bed there are no rooms with pullout couches it's a tiny room with a tiny kitchen no ovens the counters are all chipped up the floor is
Every single person that works there had an attitude my child asked for a toothbrush and was told to go to the store and buy one when they give them out complementary every person that works there had a complete attitude nobody smiled everyone was rude
The staff here was the worst I have ever seen and I travel a lot . They are pure rude . I heard a lady ask for a tooth brush and they do have complementary ones that she needs to drive to the local grocery store . Also this was the smallest room no oven !
I have never been treated so bad by hotel staff in my life !!! The people here wouldn't give me a pack of coffee or extra towels tiny breakfast muffins are always out . Small cramped room other hotels same kind are 5 miles away with way bigger rooms !
maintenance employee seemed more accomidating than desk attendant.
given a smoking room that smelled bad.asked clerk if they had a non smoking room avail. he said they were all booked.went back to room and went on the hotel website to see if there was a non smoking room available for that night and there was one.
Yea charged me to upgrade rm to two beds then charged my credit card for an additional 2 transactions one for 170 then one for 60 with no explanation as to why even had the nerve to leave paperwork under my door with a post it note saying to sign 4 charge
The location and value for the price was good.
This is a heavy smoking hotel. You can smell the cigarette smoke as soon as you enter the front door, the rooms are worse. I dont' smoke and they refused to change my room to a non-smoking room. I had trouble breathing at times during the night.
OVERALL IMPRESSION. I felt home. I felt the owners were not profit driven, but instead cared about making guests feel home. Even the smallest details.