All the staff spoke very good English, which was more than I had expected.
None really; we received no clean towels during our stay, but we didn't ask for them either! If we had I'm sure they would have been provided.
The location is excellent being central and literally right next to the metro station and across the street from the trams. There are also a few cheap restaurants nearby. The staff was very kind.
Having a good location also meant a lot of noise. There are a few bars down a side street and being next to the metro means you will hear a lot of drunk and loud people during the night.
I really liked this hotel. The location was excellent and the staff was very friendly and gave us all the information we needed. The room we stayed in was clean and comfortable and it was exactly as shown on their web page. I recommend it.
There was no mini-fridge in the room. If it is not possible for each room to have one, it should be a fridge at the reception.
Roomy, with modern furniture and bathroom, one flight up by elevator. Quiet with window looking out at classic courtyard. TV,airconditioner, safe, large closet. Very helpful and pleasant reception person.. I was given keys and code number for entry, 10 steps from Metro exit.
No table and chair or luggage bench, although there is room and wall plugs installed