Basics
Dining
Services and conveniences
Pool and spa
Bathroom
General
Accessibility and suitability
Health and safety
Media and entertainment
Laundry
Bedroom
Outdoor
Family friendly
Workspace
Parking and transportation
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel features a spa, indoor pool, sauna, and a restaurant with delicious food. The staff is friendly and helpful, and the rooms are clean and comfortable.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenient access for those traveling by car.
What is the best time to visit the hotel?
The low season is in March, and the high season is in July. Visitors can enjoy a pleasant stay with good food and quiet surroundings, especially during the low season.
How is the cleanliness of the hotel rooms and facilities?
The rooms are clean, spacious, and well-equipped. However, some guests mentioned issues with cleanliness, such as mould in the shower and ladybird infestation.
What can guests expect from the hotel's customer service?
Guests can expect friendly and accommodating staff, although some reviews mentioned issues with service in the restaurant and spa. Overall, the hotel provides a comfortable and relaxing experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room in the Main Building
Some guests found the chalet rooms to be a bit outdated and mentioned issues with the temperature of the pool and cleanliness.
Consider Bringing Your Own Toiletries
Several guests reported that basic toiletries were not adequately stocked in the rooms.
Check the Functionality of Room Amenities
Some guests experienced issues with broken taps in the bathroom, so it's advisable to check the functionality of amenities upon arrival.
Be Mindful of Restaurant Service
A few guests mentioned slow service and issues with pre-ordered meals, so it may be helpful to manage expectations regarding restaurant service.
Confirm Room Heating
A few guests noted issues with room heating, so it's advisable to confirm the functionality of heating systems upon check-in, especially in the colder months.
Explore Nearby Attractions
The hotel is within a short driving distance to various attractions, such as the University of Cambridge and the River Cam, making it convenient for sightseeing.
Consider Parking
The hotel offers free parking, which can be convenient for guests traveling by car, especially given its proximity to nearby attractions.
Utilize the Spa Facilities
Despite some mixed feedback, several guests found the spa facilities to be enjoyable, so consider taking advantage of the spa during your stay.
Be Aware of Noise Levels
Some guests mentioned noise-related issues, so it may be helpful to inquire about room locations and potential noise disturbances during the booking process.
Check for Special Offers
The hotel occasionally offers excellent room rates, so it's worth checking for any special deals or promotions when making a reservation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) |
|---|---|---|
February | June | $153 |
Cheapest month to stay with an average 21% drop in price. | Most expensive month to stay with an average 15% rise in price. | Average Sun - Thu price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.4 | 4.1 mi | Cambridge | 1.9 mi |