|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Parking (free), Safe|
Good, 255 reviews across the web
|Service||98% found the |
|Reception||81% said the |
|Hotel||Hotel is nice enough. 79% positive comments.|
|Grounds||Pleasant grounds. 73% gave positive feedback.|
|Old/New Room||For 53%, the |
|Old/New Facilities||56% thought the |
|Room Size||57% said |
|Noise level||65% thought it was |
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Loud neihhbors above our room Smell of cig. Smoke in the lobby & hall
Most of the staff was friendly
No fitness Center/ Need a place to eat for the continental breakfast. Too crowded at times near the food. Food choices were excellent for a breakfast.It was nice and clean.
Would have liked an elevator.... Hard to negotiate steps with luggage.
Staff very nice, wanted to give us suggestions to get around but we live in the area. staying overnight for a wedding. they were very helpful and informative to someone staying at the hotel from Quebec, giving them directions to attractions.
lobby and rooms need updating badly! Clean but ratty looking.some outdoor seating to eat breakfast at would be nice.would stay again just for closness to the lake and events.
The professionalism of the staff. Good breakfast selection. It showed that they cared about their patron and made sure to make us feel welcome.
No. The experience was pleasant all the way through.
Fairly close to where we wnated to be, reasonable price.
Clean, good bed, large room, friendly staff. But it is quite spartan, and has no closet, only a place to hang clothes and dresser drawers. Breakfast is OK. Need to bring it to your room. A few 'healthy' choices. OK for the very reasonable price.
There is a real STINK of old cigarettes in the lobby and hallway. I had a room on the ground floor at the far end of the non-smoking section, and there was no odor in my room. As long as this hotel has a smoking section, the problem will remain.I have stayed in Canandaigua many times, and you cannot beat the price of this hotel! The new Holiday Inn Express costs over twice as much. It is much more grand, but if you don't need grand and want a comfortable bed in a clean hotel, Super 8 is it.
It was only for 1 night, thank goodness.
Rooms had bedbugs. Staff didn't care. Beds had metal springs sticking out from mattress. Carpet hadn't been vacuumed. Staff refused to clean room or move us to a new room. I'll never, ever stay here again.TERRIBLE HOTEL. DO NOT STAY HERE. YOU'LL GET BEDBUGS. THE STAFF DIDN'T CARE.