Overview

The Ritz-Carlton, Cancun

Retorno del Rey #36, Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 0808

$440+

Overall guest ratings

9.3/10 Excellent
Based on 685 reviews
See all reviews

Review highlights

  • 9.8
  • 9.3
  • 9.2
  • 6.4

Good to know

  • Great menu
  • Great view
  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Wi-Fi
    • Barber/hair stylist
    • Safe deposit box
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Private beach
    • Terrace/Patio
    • Childrens programs
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    9.3 Excellent
    Based on 685 reviews
    data provided by TrustYou
    • 9.8 "Excellent wellness & sports facilities."
    • 9.3 "World class service."
    • 9.2 "Terrific location."
    • 8.0 "Amenities are good."
    • 7.5 "Nice rooms."
    • 6.4 "Bar is ok."
    • 4.9 "Value below average."
    • 2.8 "Disappointing internet connection."

    Overall Rating

    9.3 Excellent
    Based on 431 reviews
    data provided by TrustYou
    • 9.6 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 7.6 "Nice rooms."
    • 6.4 "Vibe was decent."
    • 5.2 "Average value."

    Overall Rating

    9.3 Excellent
    Based on 253 reviews
    data provided by TrustYou
    • 9.4 "Terrific location."
    • 9.3 "World class service."
    • 7.4 "Nice rooms."
    • 7.1 "Good vibe."
    • 5.6 "Average value."

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