Overview

The Ritz-Carlton, Cancun

Retorno del Rey #36, Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 0808

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+52 998 881 0808
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Rates

Overall guest ratings

9.4/10 Excellent
Based on 666 reviews
See all reviews

Review highlights

  • 10.0
  • 9.7
  • 9.5
  • 5.1

Good to know

  • Professional service
  • Clean hotel facilities
  • Great view
  • Friendly service

Nearby

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Childrens programs
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Private beach
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    9.4 Excellent
    Based on 666 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Excellent breakfast."
    • 9.5 "Terrific location."
    • 9.4 "World class service."
    • 8.3 "Food is delicious."
    • 5.1 "Average value."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    9.3 Excellent
    Based on 406 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.9 "Nice rooms."
      9.7 "97% thought the view was good."
    • 5.1 "Average value."

    Overall Rating

    9.6 Excellent
    Based on 253 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.6 "Food is delicious."
    • 7.6 "Nice rooms."

    Overall Rating

    9.4 Excellent
    Based on 6 reviews
    • 9.5 "World class service."
    Hotel type
    Wellness Hotel
    Especially suitable as wellness hotel according to guests.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Clean hotel facilities"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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