Overview

The Ritz-Carlton Cancun
Best Comfort

Retorno del Rey #36, 77500 Cancun, QR, Mexico
+52 998 881 0808

$409+

Overall guest ratings

9.2/10 Excellent
Based on 499 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.6
  • 6.5

Good to know

  • Nice building
  • Stylish hotel
  • Great shopping
  • Friendly service

Nearby

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    About

    Where the cerulean blue Caribbean Sea meets a cloudless sky, the sun emerges to mark the beginning of another brilliant day at The Ritz-Carlton, Cancun, one of the most elegant luxury hotels nestled along Mexico's alluring Mayan coastline. Our oceanfront hotel boasts a pristine beach that can keep you busy with a wealth of waterfront activities, or content to do nothing at all. Additionally, our luxury Cancun hotel promises dining experiences that are nuanced with the definitive flavors of Mexico, a spa that adapts ancient Mayan therapies with a modern aesthetic, and the whisper of waves that make their way into your accommodations as a soothing wake-up call. Perfect for couples and families alike, The Ritz-Carlton, Cancun offers a dream-like escape to another world, determined to leave you breathless.

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    Marriott

    Amenities

    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Kid-friendly
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Playground
    • Private beach
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    9.2 Excellent
    Based on 499 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      10.0 "Lovely pool/beach service, according to 100%."
      8.9 "Housekeeping was great, according to 89%."
    • 8.6 "Food is delicious."
      8.6 "86% loved the menu selection."
    • 8.1 "Comfort level is high."
      8.0 "80% thought it was pleasantly quiet."
      8.7 "87% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    • 7.8 "Nice rooms."
      10.0 "100% thought the view was good."
      8.7 "87% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
    • 6.5 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 3.8 "Value below average."
      2.2 "The price was too high for 78%."
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    Overall Rating

    9.2 Excellent
    Based on 289 reviews
    • 9.5 "Terrific location."
      9.1 "91% liked the proximity to shopping."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.4 "Comfort level is high."
      8.3 "83% thought it was pleasantly quiet."
    • 7.9 "Nice rooms."
    • 6.5 "Vibe was decent."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 4.0 "Value below average."

    Overall Rating

    9.4 Excellent
    Based on 209 reviews
    • 9.8 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Food is delicious."
    • 7.6 "Nice rooms."
    • 7.6 "Good breakfast."
    • 6.5 "Vibe was decent."
    • 3.8 "Value below average."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Nice building"
    "Stylish hotel"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
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