Na Balam Hotel

3 stars
Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo, Mexico
Isla Mujeres, Mexico
+52 998 881 4770
8.3
Very good
based on 1157 reviews
1,157 reviews
Thu 6/25
-
Fri 6/26
2 guests, 1 room
Deals from
$156
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$156
Standard room
$224
Deluxe room
$684
12 more Na Balam Hotel deals
12 more Na Balam Hotel deals
Building
Other
Spa
Restaurant
Other
Pool
Balcony
Other
Other
Other
Pool
Spa
Beach
Other
Other
Other
Restaurant
Other
Bedroom
Dining room
Pool
Photos of Na Balam Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Situated in Isla Mujeres, Na Balam Beach Hotel & Villas is a short walk from Isla Mujeres Harbour and provides an indoor pool and a private beach. It offers 4-star accommodation and views of the garden.

The hotel has been recently refurbished and provides a 24-hour reception, an airport shuttle and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance.

Na Balam Beach Hotel & Villas has 33 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay.

The hotel's in-house restaurant, Zazil Ha, is a popular place to have a meal. Each evening, guests can enjoy a drink in the comfortable lounge bar.

Na Balam Beach Hotel & Villas is close to Kokonuts Isla Mujeres and Playa del Norte. Playa Mujeres Golf Club is just an easy drive from the hotel.

8.3
Very good rating
Based on 1,157 verified guest reviews

Latest deals for Na Balam Hotel

Thu 6/25
-
Fri 6/26
Deluxe room
bed type unknown
$684
nightly with fees
Double room
bed type unknown
$156
nightly with fees
Standard room
2 double beds
$224
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Na Balam Hotel

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Additional bathroom
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Outdoor dining area
  • Private beach
  • Garden

Things to do

  • Whale watching
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling

General

  • Family rooms
  • Seating area
  • Garden view
  • Inner courtyard view
  • Sofa
  • Tile/marble floor
  • Pool view

Kitchen

  • Kitchenware
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Accessibility and suitability

  • Accessible parking
  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV outside property
  • 24-hour security
  • Safe

Parking and transportation

  • Street parking
  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Streaming service
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Pool and spa

  • Spa
  • Outdoor pool

Family friendly

  • Babysitting or child care

Reviews of Na Balam Hotel

8.3
Very good
1157 verified ratings
Wonderful
458
Very good
254
Good
198
Okay
88
Fair
84
Mediocre
30
Poor
45

Summary of reviews

Guests say
Guests consistently appreciated the hotel's excellent location near the beach, which was a highlight for many. The rooms were generally considered pleasant, with some noting good size and cleanliness. The breakfast received mixed reviews, with some guests finding it average or limited, while others appreciated it. Service was often criticized for being unfriendly or inadequate. Overall, the hotel's proximity to the beach and comfortable accommodations were the main positives, despite some service and breakfast shortcomings.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness7 out of 10
Room Size6.5 out of 10
Breakfast2 out of 10
Service1.5 out of 10
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All reviews

10
Wonderful
Anonymous, Dec 2016
Pros (+) Location, views, service, beautiful water, and inclusive breakfast
Cons (-) Outsiders welcome on beach and kids a little loud at times

Location

Calle Zazil-ha No. 118, 77400 Isla Mujeres, Quintana Roo

What's nearby

  • Playa del Norte0.3 mi
  • Aqua Adventures Eco Divers0.4 mi
  • Isla Mujeres Harbour0.4 mi
  • Dolphin Discovery1.9 mi
  • Makax Lagoon2.3 mi
  • Costa Occidental de Isla Mujeres National Park2.4 mi
  • El Farito Dune2.4 mi
  • Tortugranja3 mi
  • Hacienda Mundaca3.3 mi
  • Playa del Norte Isla Mujeres3.9 mi
  • Garrafon Natural Reef Park4.3 mi
  • Punta Sur4.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 003-007-001607/2025

Essential information about Na Balam Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
February
$211
$225
Cheapest month to stay with an average 26% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Na Balam Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Na Balam Hotel

  • If you’re after a cheap room at Na Balam Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Na Balam Hotel, plan to stay on a Thursday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Na Balam Hotel was booked for on KAYAK in the last 2 weeks was $207, while the most expensive was $220.
  • How long should you stay at Na Balam Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Na Balam Hotel

  • Where is Na Balam Hotel located?

    Na Balam Hotel is located at Calle Zazil-ha No. 118, 2 miles from the center of Isla Mujeres. Playa del Norte is the closest landmark to Na Balam Hotel.

  • When is check-in time and check-out time at Na Balam Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Na Balam Hotel.

  • Does Na Balam Hotel offer free Wi-Fi?

    Yes, Na Balam Hotel offers free Wi-Fi.

  • Does Na Balam Hotel offer free parking?

    Yes, Na Balam Hotel offers free parking.

  • How far is Na Balam Hotel from the airport?

    Na Balam Hotel is 17.6 miles from Cancun. Na Balam Hotel is 52.8 miles from Cozumel Intl.

  • Does Na Balam Hotel have a pool?

    Yes, Na Balam Hotel has a pool onsite.

  • How does KAYAK find such great Na Balam Hotel hotel deals?

    KAYAK scours the web for all room deals available at Na Balam Hotel in Isla Mujeres and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Na Balam Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Na Balam Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Casa del Jaguar Beach Hotel8.8 Excellent (284 reviews)0.01 miOutdoor pool, beachfront, Restaurant$349+
3-star hotel
37% cheaperHotel Villa Kiin8 Excellent (847 reviews)0.02 miPrivate beach, snorkeling, Outdoor pool$114+
3-star hotel
Lotus Boutique Hotel & Wellness Center - Adults Only7.9 Good (207 reviews)0.02 miAdults only, Outdoor pool, beachfront$370+
4-star hotel
Na Balam
0.03 miOutdoor pool$201+

Cheapest

See cheapest stays in Isla Mujeres
2-star hotel
77% cheaperSuites Los Arcos8.5 Excellent (540 reviews)0.28 miSnorkeling, Coffee machine, Flat-screen TV$41+
3-star hotel
65% cheaperHotel Bucaneros8 Excellent (896 reviews)0.29 miRestaurant, Coffee shop, Business center$63+
2-star hotel
64% cheaperXbulu-Ha8.5 Excellent (315 reviews)0.29 miSnorkeling, Free Wi-Fi, Coffee machine$65+
3-star hotel
57% cheaperPlaza Almendros Hotel Isla Mujeres7.7 Good (834 reviews)0.23 miOutdoor pool, Room service, Free Wi-Fi$77+

Most recommended

See most recommended stays in Isla Mujeres
4-star hotel
Hotel Secreto8.9 Excellent (441 reviews)0.1 miPrivate beach, Outdoor pool, Fitness center$294+
4-star hotel
Casa del Jaguar Beach Hotel8.8 Excellent (284 reviews)0.01 miOutdoor pool, beachfront, Restaurant$349+
3-star hotel
18% cheaperIxchel Beach Hotel8.7 Excellent (1,177 reviews)0.19 miPrivate beach, snorkeling, Fitness center$148+
2-star hotel
77% cheaperSuites Los Arcos8.5 Excellent (540 reviews)0.28 miSnorkeling, Coffee machine, Flat-screen TV$41+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.9
2.0 mi
Cancun
17.6 mi

Everything you need to know for your stay in Isla Mujeres