All oceanfront suites are 100 pct non smoking and include kitchenette with microwave, refrigerator, wetbar, dining/work area, 2 TVs and safe, king bed, and complimentary high speed wireless in all suites. Family suites include bunk beds. All suite hotel, no double beds. Complimentary wireless high speed internet available in all public areas. 2015 TripAdvisor Certificate of Excellence winner.
Proximity to the port for cruise line
The pavers, could hear suitcases and cleaning carts click clack across the pavers.
Shaun at the Tiki Bar was great. He went out of his way to make sure we were taken care of.
Lovely grounds but needs more attendants to clean up after guests pool was beautiful not too cold room appeared clean
Jacuzzi had bad smell pool towels were a 45 minute wait bed not good maybe sleep number is not for us carpet was moldy and smelt of feet Next time I would go for a newer property and pay more Maybe it was the timing of being Christmas Day maybe they only had a skeleton crew? Either way it was not a good experience
We had a group of thirteen going on a cruise out of port canaveral and stayed here the night before. The front desk staff was great. We had a smooth check in and they made the arrangements to get us to the ship in the morning. Rooms were clean. Pool was nice. Perfect for what we needed. We would stay here again.
Great location to the cruise terminals. Clean and updated room.
The king suite was very comfortable and the tub was huge (basically next to bed)! The products used in the rooms were so wonderful, I am buying some for personal use online! Two free drinks at Tiki Bar provided when room was not ready (30 minutes after check-in time).
For guests staying at the hotel, my husband and I thought it was silly that we had to pay for parking, although affordable ($6). There is a 'Barnie's Coffee Shop' in the lobby, which was intriguing in comparison to standard room coffee; however, when I went to get "specialty" coffee, it was the same coffee in the room AND I was CHARGED for it ($2+)!
The room was very comfortable, I like the paddle fan and the amenities. Great pool.
Our room had broken lamp, broken "select comfort" bed, generally not clean to the level you would expect for a $200/night hotel. Long hair(s) in multiple places in room (including nicely folded bath towels - yuck). Toilet bowl had shavings from someone who was not in my family (double yuck). Doors on rooms had security brackets in door jam near lock to prevent door from being pried open (not a good sign). Common areas beat up and/or dirty. General disappointment basing my decision to stay here on the reviews on Kayak. Pool was nice though.
The room is comfortable, large and nice.
Had to pay for parking and not enough parking
Everything was very clean.
They had number bed air mattresses in our room. They were not very comfortable. The customer service at the restaurant was very poor. We arrived close to 11am and the they were almost done with breakfast. I asked I we could still sit it and the waitress was not sure what to say. The manager gave her a bad look and she sat us anyway. I felt uncomfortable. Not a good experience. We stayed the night because we were going to the Kennedy Space Center the next day. I guess a lot of people use that hotel for one night stays because they go on cruises too. It's good for that, but I would not recommend it for anything else.
Lots of room and nice to have 2 TVs
The jetted tub didn't work properly. The jets shot into the air and I couldn't get them to point down farther. Some of the furnishings were old and warn with broken handles and the ice maker in our bldg. was down.
very clean close to food and ocean
Very close to Port Canaveral, so it was very convenient getting to/from the Port both before and after our cruise. The hotel is also right across the street from the new Florida Beer Company, which is a great spot for a tourist like myself who loves beer. The pool is also very nice and it's a great place to lay in the sun all day. Overall, great place to stay at a decent price.
Good location with lots of places close by for meals.
I can't say I very impressed with the Sleep Number beds but I was glad I got a chance to try them.
Stay and Cruise parking feature is excellent, and the hotel's amenities are fine considering it's not a beachfront hotel. Nice pool area and bar/restaurant along with decent banquet/meeting rooms.
Fitness center needs new equipment/updating.