Located in Cascais, Farol Hotel is minutes from Santa Marta Lighthouse Museum and Condes de Castro Guimaraes Museum. This 5-star hotel is within close proximity of Gandarinha Municipal Park and Cascais Marina.
Make yourself at home in one of the 33 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and designer toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional features include babysitting/childcare (surcharge) and wedding services.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
The ambience, the location and the friendliness of the staff
The service was inconsistent with the standard a five star hotel. The staff were very unhelpful and unapproachable. EG We ordered lunch and received the wrong food Breakfast service was appalling had to practically chase a waiter to get a coffee - tables were not set which resulted in having to forage for cultery and napkins. We were offered eggs one day and none the next. We ordered cocktails in the bar one night and the were not given the wat we ordered we did not return the cocktails as we feared a reprisal. I wanted to use the iron and was told the hotel did not have a travel iron!! We ordered water by the pool and received a plastic bottle whilst other guests were presented with a water bottle in an ice bucket - with glasses etc We suspected that the lack of service may have been attributed to the fact that we did not speak Portuguese but we noticed that most of the other guests communicated to the staff in English.
The view. The design. The quietness of the surrounding.
Closets are oldfashioned and need redone. Maybe not enough light in the room.
I was really pleased with the Farol Design Hotel overall. I thought the hotel staff was very friendly and helpful. The room itself was clean, comfortable, and modern in design. I very much enjoyed the brunch with the sea-side view. Overall, I'd give this hotel a very high rating and would love to stay there if I returned to Cascais, Portugal.
It would have been nice if the pool area had a hot tub/jacuzzi in addition to the pool. The pool water was very cold and didn't really match up in quality compared to the rest of the hotel.
Internet access.good bar.
Poor lighting-not geared businessman