The Riverside Inn

The staff are friendly, helpful, and provide excellent customer service, ensuring a warm welcome and accommodating atmosphere throughout your stay.

The beds are comfortable and the rooms are spacious, providing a cozy and relaxing environment for a good night's sleep.

The hotel is clean and well-maintained, with daily housekeeping and a focus on cleanliness to ensure a pleasant and hygienic environment for guests.

The hotel offers a restaurant and bar/lounge, providing delicious food and a pleasant dining experience, making it convenient for guests to enjoy meals during their stay.

The high season is in September, offering an ideal time to experience the hotel's great location and amenities, while the low season in June provides a quieter and potentially more affordable stay.

Guests highly recommend choosing a room with a view of the river, as it enhances the overall experience and provides a picturesque setting.

Some guests mentioned that noise from other rooms or the bar downstairs could be heard, so light sleepers may want to take this into account when selecting a room.

If arriving by bicycle, it's advisable to inquire about bicycle storage options in advance, as this may not be a high priority and could require special arrangements.

Several guests experienced issues with room temperature, with some finding the rooms too warm and others noting that the air conditioning did not provide adequate heating. It's recommended to check the room temperature upon arrival and request adjustments if necessary.

Note that the hotel does not offer breakfast, which was a point of dissatisfaction for some guests. Consider exploring nearby cafes or eateries for breakfast options.

If arriving by car, be aware that parking may be across the road and could involve a somewhat unusual payment system, as reported by some guests.

Due to reports of creaking floors and noise from adjacent rooms, guests sensitive to sound disturbances may want to pack earplugs for a more peaceful night's sleep.

Some guests reported encountering cobwebs in their rooms, so it may be advisable to conduct a quick check upon arrival and notify the staff if any are found.

Guests have mentioned issues such as a lack of slip-proof mats in the bath and dim lighting in the bathroom. It may be helpful to inquire about these amenities if they are important to you.

The hotel's proximity to Chelmsford Cathedral, County Cricket Ground, and other attractions makes it a convenient choice for exploring the area.