The service at the desk. The receptionist was kind and patient
The room was out dated and smelled very old! It may have been cleaned but it didn't appear that way! Very not good! But the receptionist was cool and very kind with me and giving me a refund. I was upset and drove home
Location was easy to get to. The hotel staff did not check on us after the shooting, I consider that poor customer service.
Dated hotel room. Tiles not too clean in the bathroom. Lights connected with extension cord and when I went to pull the plug, the whole receptive came out of the wall. There was a shooting at the hotel and the police woke us up to make sure we were ok,
The whirlpoor tub was so dirty and rusty we couldnt even get in it.... the shower was the same way.... the carpet had stains everywhere and the washcloths definitely needed to be replaced they had a brown tint to them....
The lobby looked like a police station with cheesy Valentines Day decorations. The room smelled and the tub was filled with dirt, yes dirt from faucet. I went to call the front desk and the phone was broke. Got to desk and she goes 'checking out?' Yes.
The bottle of champagne I was given for all my troubles.
Everything. First room linens were disgusting. All the water came out brown. And the jacuzzi spit out rust and only the lord knows what else. Second room jacuzzi was the same as the first. Couldn't even use it from the dirty water and rushy plumbing.