Good location. Clean rooms. Good breakfast.
The front desk was understaffed. Only one person on duty at all times. This led to long waits at the front desk.
I liked that there was a separate sitting and sleeping area. I also liked that breakfast was provided.
I didn't like customer service at the hotel there was a lady at the front desk that wasn't very nice I spoke to her and said hi and she wasn't very friendly and I had asked for a double bed and she told me she had no more and on the website it says basica
Clean and friendly
Coffee in the room was awful
Free wifi and breakfast
Staff was very unprofessional in the manner they spoke and their overall appearance (not all of them of course) One of the house keepers wore a tank top; not the kind of image you want if you are keen on building a reputable brand.
Free parking, free breakfast , free wi-fi.
Hallways smells like old carpet due to no air conditioning on hallways. A little noise due to near the road. Small room eventhough we got King suite.
I loved everthing about it from check in to check out. The staff was awesome.
Most spacious and clean room with great amenities
Did not clean room on one of the days we stayed there.
Lots of new stores and restaurants very close by. Lots of options for dining. Nice area. Easy commute to beach or Busch Gardens.
Hotel was great. Traffic around the big bridges and tunnels in Norfolk can get very backed up. Limited seating at the complimentary breakfast. Not a big deal.
The king size bed was soooo comfortable. We were so relaxed.
The room was very comfortable with a separate sitting room. the breakfast was very nice with a variety of foods tohoose from.
Location and excellent breakfast
Parking not so great if getting in late Our last day the bathroom was not thoroughly cleaned. My mother had spilled body-wash on the tub that morning; when we returned that evening to the room the spilled body-wash was still all over tub.(pink stain)
Spacious, clean room with very comfortable bed.
the location was perfect
I woke up in the morning to Ants crawling on the bed in which I slept in. I had to get my kids together and check at 8am vs 12noon this was suppose bea relaxing night for me. I promised my kids i would take them to the pool in the A.M and was unable to.
When we checked into the room, the TV was inoperative. We had to change rooms.,,,
Location was good. Public areas were clean. Staff was friendly.
Room was not cleaned properly. Dirty glass were not picked up and dirty towels were not replaced. Toilet paper left on back of toilet instead of replacing the roll. Breakfast was poor, they were out of all hot items and limited amount of cold items.