Dene

The beds are comfy, the staff are friendly and helpful, and the hotel offers good value for money. Additionally, the hotel is near Chester and has a pub next door.

Some guests found the room to be cold and lacking a bedside lamp. Additionally, there were concerns about the unfriendly security guard and the lack of breakfast and bar service due to COVID-19 restrictions.

The hotel provides free parking, a cozy lounge bar, and laundry facilities. Additionally, there is a terrace for guests to relax in fine weather.

The rooms are described as clean and tidy, but some guests noted issues with cold rooms, lack of hand tissues, and a musty smell in the bedroom.

The hotel's location is ideal for exploring Chester, and the staff are friendly and helpful. However, guests should be aware of potential noise from the reception area and the main road, as well as the hotel's policies related to COVID-19 restrictions.

Some guests reported issues with the room being very cold, so it's advisable to ensure that the room has functioning radiators before settling in.

Several guests mentioned that the walls are thin, and noise from the reception area and outside traffic can be disruptive. Light sleepers may want to bring earplugs or choose a room away from high-traffic areas.

Some guests noted the lack of hand soap and shower gel in the bathroom, so it's recommended to check for these essentials upon arrival.

Guests reported issues with windows that couldn't be closed, leading to draughts and road noise. It's advisable to ensure that windows can be properly secured for a comfortable stay.

Some guests were disappointed by the unavailability of breakfast and the limited dining options due to COVID-19 restrictions. It's best to check the current status of breakfast and dining facilities before booking.

Guests were surprised to find that the bar was only offering takeaway drinks. It's advisable to confirm the availability of bar services and any restrictions on consuming drinks in common areas.

Some guests found the room lighting to be inadequate, so it's advisable to inquire about the lighting situation and request additional lighting if needed.

Several guests mentioned noise disturbances from other residents, so it's best to be prepared for potential disruptions and consider requesting a room away from high-traffic areas.

Some guests reported cleanliness issues, such as dirty floors and dusty areas. It's advisable to inspect the room upon arrival and request cleaning if necessary.

Some guests were surprised to find that the hotel also housed homeless individuals. It's advisable to inquire about this before booking if it may impact your stay.